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So I signed up for this as my boyfriend and I want to play 2 player games and we only have 1 gaming PC. My idea was to use my second monitor for shadowPC and main monitor Got activated today - and it seems that the Xbox controller doesn't 'lock' to the PC? Booting up minecraft on both machines, the...
I have just tried moving to the shadow ghost, and everything seemed fine until I tried gaming. When I play fortnite using the ghost, I get brief tearing every time I move. When I don’t move the character, I get a perfect picture. I tried changing all the settings, but nothing stopped the tearing....
Hey, having some issues with my Shadow account. I bought boost ( Paris datacenter ) on April 11th and it shows me the estimated activation date - July 2020th. Currently it is August already and I have not recieved any notifications in my e-mail about a delay or whatsover. I’ve tried to contact suppo...
Hi, I was playing on my shadow, playing games etc, and then all of a sudden, my game freezes, and so does everything else, I am now unable to access my shadow and I’m not sure what has happened, I belive something has died, I’m not sure, but if any help would be appricated. My shadow is located in t...
Hey there, i have since 3-4 weeks a big problem with my shadow on osx catalina. I have 2 iMacs on different location, both are connected with ethernetcable. Both locations have 500MBits Down and 50MBits upload. When i start the shadow client i see my desktop and i can move my cursor for 5 seconds...
I’ve been having this issue everyday at least once to twice a day where I would alt+tab from any game (never chrome or discord) and the screen would turn black and freeze. After waiting a couple minutes it would never change unfreeze so I checked the statistics to see if anything was even running bu...
hello everyone i'm new to shadow i just got it yesterday and i started up before i can play anything shadow just freezes on me i try'ed using Low Band Width Mode and Low-End Configuration Optimization and it still freezes would Appreciate it if someone can help me.
OK So this only started happening about a week ago - I start Shadow and the latency is about 50 - after a minute or so it jumps to over 4000 - I restart the streaming and it goes down to about 50 again for a little while and then back up to over 4000 - I have tried restarting my router and PC - noth...
Whenever I press the keyboard shortcut to lock the mouse to the screen the mouse will stop working. Unlocking it will allow the mouse to work again. Anybody experiencing a similar issue?
Hi newly activated user here having issues with my mouse on Shadow. Its jittery as hell and makes playing any game impossible :( Its even worse than it looks in the video - I’ve tried 2 different mice and have the same issue. Dunno if it makes any different but im using Logitech G203 wired mouse. Th...
Tested this on Windows and Android Clients. The Guide Button presses are not transmitted to the VM. Instead they are processed on the Client Machine an causing all sorts of wired stuff. On Android it brings up the Launcher Home Window. On Windows it opens Game Bar, or starts a locally installed...
Hi support, Your bot is down so ill ask it here. I wanted to order the normal shadow again and when I needed to pay, it said my credit card is not allowed. I use paypal so this is really strange. So I tried a couple of times and when I checked my paypal, there are 8 transactions pending…. Can th...
Sometimes I restart my streaming, and it never starts back up. I have to turn off my shadow and turn it back on to fix this. Not ideal in games.
The NY data center is unresponsive to myself and others on the discord server. Why does this keep happening?
I want to know the exact date I have to be able to pay my bill.
FYI - If you have a monitor with a native resolution greater than 4096 in width, like an iMac 5k, or the ultra ultra wide 5120x1440 display, you may have found that you get an S:101 error if you set a custom resolution to match your display. This is not a Shadow limitation, but a limitation of the...
I ordered 1.25 TB of storage 2 days ago. I had my shadow shut down and my storage isn't here. Is there a way to remove the extra storage so i can try again or am i stuck with the 255 GB?
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