Ok so i haveen with Shadow from basically the very start. I have always paid on time with a couple times not due to banking issues. Turns out i paid my bill but been away for a week due to my work needing a forklift driver.
I have came back today and it has stated my account vm is no longer part of my account. I have no active subscription. I paid and i now have an email with an activation code.
My details on my account are wrong, it is not my mobile number and the d.o.b is 1970 which is wrong as i am 1990.
I have tried messaging regarding this and no one is getting in touch with me. I have lost everything on the VM and now i am waiting for activation.
Paris was the data centre i was in. Any ideas what i should do here.
I have sent pictures in the emails stating the details being wrong etc but no one is replying and im getting to the point od just asking for a refund of my money.
Any suggestions will be appreciated.
Best answer by Thortok2000View original