Question

Account & Billing issues

  • 21 December 2022
  • 1 reply
  • 65 views

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So i bought Shadow PC not long ago.. After waiting around 1hr too receive it i was able too boot it up and i was good to go. Until around 20-30 minutes later too which my Shadow PC suddenly closed down and when i went back on to check my account to see what was happening, it no longer states that i own a Shadow PC and is in fact instructing me too purchase another one entirely, like i never just bought one..

I would like too know what is happening please?


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1 reply

Userlevel 4
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Sorry to hear about the issue you are facing with your subscription.

 

Please reach out to our Support Team by submitting a ticket from your account page. They will be able to look into your subscription and inform you of what is occurring.