Question

Activation Delay!

  • 8 December 2021
  • 1 reply
  • 112 views

I ordered Shadow on the 31st October and was told it would happen after 3 days.  2 weeks later I was told it would happen within 3 hours!  Today my account page still tells me it will be available in 3 hours!  Is this normal?

 


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1 reply

Userlevel 5
Badge +5

Hey @SimonG 

That is not intended and not the normal behavior. Please reach out directly to shadow customer support via your account page in the support section and describe your issue. Someone will look into your specific case and may be able to help you.