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CA & NY Shadow Ultra & Infinite additional storage migration?


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The FAQ says that California and New York datacenter users will need to back up their data. 

If you are in the California or New York datacenter, … You[r] data will be reset during the migration, so make sure to backup your hard drive prior (you won't be able to do it during the migration).

Please note: migrations in the California & New York datacenters require a hard drive reset because your account is transfered to a new datacenter.  

However, the FAQ also states additional storage will remain intact during migration.

Your additional storage remains intact as an add-on to your base subscription. 

Will California and New York datacenter migrations reset customers’ main drives but preserve their additional storage?

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Best answer by ZedOud 3 March 2021, 00:37

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I asked this on the FAQ but received no reply, I will assume for now that the answer is “no” and that additional storage is not preserved and is reset along with the main drive.

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ok ever since the last four months, i have been waiting constintly and seeing all the emails i receive from shadow pc about getting the new upgrade. PLEASe for the love of god . WHEN WILL I GET UPGRADED!!!!!!!