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Can't Preorder?

  • 7 August 2020
  • 2 replies
  • 171 views

Hello, I’m trying to pre-order a new subscription to Boost (subscribed previously and cancelled), but it wont let me do so with my account (whenever I confirm the payment method, it says I already pre-ordered and sends me verification codes t my email though I cant use them cos nothing shows up on the payment page for that). When I spoke to Shadow, they said I needed a new mail and new account, so I made a new email address and went to pre-order again; filled in new account details, then it says my email address is invalid! What can I do to pre-order my Boost subscription?

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Best answer by Gaijin 8 August 2020, 14:26

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2 replies

Having the same issue here, would like to resubscribe. Thanks!

Userlevel 5
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You need to create a new account. The old one you can delete so the email frees up which you can use for your new account