I don’t understand why I have to pay money to CANCEL something. That just does not make sense to me, can somebody explain it?
Best answer by Brittaney from Shadow
If you signed up for an annual commitment, that means that you signed up for a contract that does not allow you to cancel for a full year. For any further billing inquiries, please reach out to our support team. We will not be able to provide specific information for your case here.