Hello, recently subscribed Infinite User here, I know there isn’t really a way to “downgrade” yet, however there’s a few problems I’m having. I’m not looking for refunds to what I’ve already paid this month or last month, or hell, even what I pay for my next billing date since I don’t even know if Shadow has already charged me for Infinite yet.
The issues I’m having is apparently my internet, since I haven’t had problems in the past before Shadow with slow downloads, slow uploads or lag, and using N-GFN without connectivity issues. I thought my internet would be good enough for Shadow, but apparently that’s not the case. Even with Shadow Boost I never had as much lag or screen display degradation.
I also just learned a few hours ago that a buddy of mine is upgrading his PC so I’ll be getting his relatively new “old” computer parts. Seeing as this is the situation now, I can’t think of a better wording, so I don’t see the point in continuing to keep my membership at Shadow.
However, despite my bad experience and my new situation, all my problems with Shadow were purely on my end, I never had to reach out to Shadow support before this or fix issues myself that were experience breaking aside from my lag.
As I mentioned at the beginning of my post, I don’t mind paying for the next billing date if my switch to Infinite hasn’t already been charged, I don’t feel right getting to use Infinite and then “skipping out” on my payment for it, if I can somehow cancel my subscription to Shadow entirely, that is.
Anything that can be done about my predicament? Thanks in Advance.
Best answer by AnonymousView original