Question

Change in Shadow Payment?

  • 31 March 2022
  • 1 reply
  • 53 views

 Hello, my payment processing which I’ve used for the past few months seems to not be supported any longer. Is it possible to hold cancelation of my shadow for longer than 4 days in order to find a payment method that you will accept? Please any information on holding this would be greatly appreciated.


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1 reply

Userlevel 5
Badge +5

Hi @oak 

For all payment issues please reach out to shadow directly via your account page and create a ticket asap!