Help me please, need a refund

  • 14 August 2022
  • 1 reply


i need a refund, i think i just made a huge mistake, i using autofill to made a subcription while i dont recognise that shadow isnt available in my country which is indonesia, the shadow isnt giving me a warn and just charged out my credit card instead, and

now i cant use shadow

Note : my internet connection is fine

50 MB/S for download and 20 MB/S for upload

And its fine as well as im using different service from other PC cloud provider from russia

This topic has been closed for comments

1 reply

Userlevel 4
Badge +4

Hello @Andibadruddin, you need to reach out to our Support Team from your account page for any payment related questions.