how much longer is my activation gonna take

  • 28 May 2020
  • 5 replies
  • 232 views

I've been waiting a whole month for my shadow tech to activate. And still nothing please help


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5 replies

Userlevel 4
Badge +2

I've been waiting a whole month for my shadow tech to activate. And still nothing please help

 

Greeting @iamc0rt3z , Thanks for reaching out to the new Shadow Forum community. 

 

To better help you, to be honest, I am going to suggest a few things. Contacting support though they are friendly and nice will not get you an answer, instead, you have two options.

You can check out this article about the impact COVID-19 is having, the Shadow blog team keeps it fairly updated. I also recommend checking out the discord for more detailed wait times of each datacenter in the #activation-status channel. 

That will give you a more accurate date for when you will get activated. 

(All US data centers are planned for late June 2020 now for boost except California)

 

OR

 

You can do what I have learned to do which is disregard asking and just wait. That is the best option to be honest, there is no real way to know because of the major backorder + COVID 19.

 

If you need any help let me know.

 

 

Userlevel 3
Badge +3

Hi @iamc0rt3z,

It’s a preorder. As @JainaFromShadow clearly explained here, the Shadow activation time varies depending on your location & preorder date.

You can see where you are in our activation process through your Account Page.

Badge

Hope it gets sorted soon dude.

im in ky its been over a month does anyone know how much longer it will be for my activation 

Userlevel 3
Badge +3

im in ky its been over a month does anyone know how much longer it will be for my activation 

Hi @brandonbellamy,

As I said before, you can see the month of your activation through your Account Page.
Note: the activation can be anytime between first and last day of your activation month.