Question

im new on Shadow payment question

  • 28 June 2021
  • 2 replies
  • 49 views

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Hi there im new in shadow and the activation  where i live(germany) will start the 25 of november and here my question i just payed for one month 14,99euro,when that month will finish they will take directly money of my associated card?or my suscribtion will totally cancelled after that month finish(hope no),there is other question can i pay now for 1 year forward ? i wish somebody can help me im totally new…,Thanks!


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2 replies

Userlevel 5
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Hey @Domm96 

You'll pay for the first month of subscription upfront but it will only start counting once you get access to your Shadow. Your new montly billing date will be set up to that date, and your second monthly payment will be debited one month after accessing your account.

 

Userlevel 5
Badge +5

Hi @Domm96 Please reach out to support about billing or subscription questions.