Activation, Account & Billing
If you need help accessing or managing your account, you're in the right place.
- 591 Topics
- 1,458 Replies
Hi support, Your bot is down so ill ask it here. I wanted to order the normal shadow again and when I needed to pay, it said my credit card is not allowed. I use paypal so this is really strange. So I tried a couple of times and when I checked my paypal, there are 8 transactions pending…. Can this all be canceled to just 1 subcription? Also, the order is not visible in my orders. Can this be checked?
Hi there, so while searching for any official news regarding current activation progress on infinite preorders, I couldn’t find anything. On german discord servers, moderators said, that the “by end of summer 2020” means the latest activation date. So I guess it is safe to assume that some/most people will get activated earlier. What is the status here? Why is there no official post about infinite activation progress?
Please get this straight with me shadow - I’ve been living with my laptop for the past almost 2 months now, getting 3 fps while scrolling down the walmart webpage and taking 15 minutes to start up my computer. I am tired of this. Today, I wake up and perform my daily ritual - check my shadow if its activated. Then I see, gladly, that it’s moved to my subscription tab! I’m very happy, and try to sign into the launcher. “Sorry your shadow is being activated” WHY did you give me false hope that my shadow was going to be activated?? So I come here on the forums and they say once that happened it will take 1-2 days for me to be activated, then this weekly thingy comes out and boom bang dam, I have to wait another week. Early July is OVER! Do you hear me shadow? It’s over, yet you’re still pushing more time onto me blaming it on your “Partners”. It’s been far too long shadow and I am getting at the end of my patience with you. You better pull yourself together and get your (pretty big
i preorderd on the 23 of may and i have been told it would be the end of june, and then i got an email saying there has been a delay, but that was almost 3 weeks ago, and i have since not recieved any word. it is now the 11th of july and i am wondering when my shadow will be available to use, if there is some timeframe? i have been waiting very patiently and will continue to do so but some comunnication that this is not just me slipping through the cracks would be nice! ty!!
When I first setup my Shadow it was a 1080TI gpu now it is showing a Quadro 5000 I kinda feel like I was bait & switched. Why did this happen? Also will this be changed back as i am still being charged the 29.99 per month and not getting any of the 3 tiers of service offered my service is equivelant to the 12.99 tier?
My Shadow says subscription starts July 6th 2020. I show Storage amount. My orders read (0) is there a delay of a day or two when I can start it? It shows under my subscription but I have not received an email. If this question has been asked I couldn’t find it sorry :(
We ordered May 13th, we are July 04th, what is the **** problem bro?Okay, you're having problems with COVID19. Okay, it takes you some time to install the PCs, Okay, you've got a lot of orders,But what the ****, you can't give your customers the information to keep them informed about their situation? I didn't get any information except a "general" email telling me, we'll be late, and that's a month later. It is now July 4th, when is my SHADOW going to be activated? Is it possible to have a date? In 2032? When will COVID-45 come out? You think you can activate our shadows before GTA 6 ? I have a big community on Twitter and Youtube, and believe me, I'm going to give you some nice publicity. Zera.
Ok so since corona has let down on most stuff and things are opening back up does that mean ill received my shadow ive been waiting for 3 days now and i seen on you post that it will take 5 to 7 weeks i cannot wait that long because school is right there in august so please let us all receive are shadow a lot faster i do not want to wait on my money to get back that will take 14 days so please do your service faster.
Hello, I was about to subscribe to shadow when I saw that it said if I subscribe I get instant access to my account, it also says that only happens in some territory’s and I’m assuming it happens in California. Is this true and has any one who is in CA data centre been activated instantly? Thanks.
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