Activation, Account & Billing
If you need help accessing or managing your account, you're in the right place.
- 532 Topics
- 1,376 Replies
my order available date changed from august 26th 2021 to Available onDecember 31, 2021 wtf man?Like I haven't waited long enough for this now you're going to add two more months? wtf…….. y now this is not the first time it changed . you keep pushing it back . come on man i gave you $ for something I can not use or any thing this is not rite man . I hope you plan on give compensation for this? as of rite now the review of give is not good . p.s. i do not know where to put this in your fourm. so here is where it will go sorry.
Hi all, new to Shadow, still waiting for my rig to be set up. The Shadow app on my iMac now reads: “We’re setting up your Shadow in our nearest data center. We’ll send you an email as soon as it is ready!”. does this indicate that it won’t be long before I get it? Or did it always say that? I'm pretty sure it said something else the first time I logged in on the app.
I ordered Shadow today and it said that I was not going to get access until October 28! That is ridiculous in my opinion! I ordered Shadow thinking that I would be able to get it the next day but I have to wait for over a month! Why is this? Shadow can you fix your stuff? I was really hoping I would be able to play Half Life Alyx soon, but that is out the window. I can tough it out but I really don’t want to.Please say this this is not the actual date and that I will get it earlier!
Dear Shadow Some time ago I have received an e-mail about accepting new conditions, I clicked the link provided, logged it and accepted the new conditions on my account page. My June invoice was still with the old price though. Now I receive yet the 2nd e-mail stating I have 5 days to accept the new conditions or I will loose my shadow. I click on the link provided in the e-mail again and it takes me to my shadow account page, then I see nothing there about accepting the new conditions (I guess because I have already accepted them couple of weeks ago). Will I loose my shadow in 5 days? What can I do to make sure my shadow will be ok? Thank you for your help!
I hired shadow several months ago and canceled it for 2 weeks I hired again and every payment attempt I get a declined debit card alertit's not a money problemit is not different informationmy bank has no problemsCould you help me and give me a solution? I want to give you my money
Greetings,So, I just today ordered my Shadow Boost, and how come it says I’ll need to wait until March 29, 2022? That’s like, a year and I don’t understand why do I need to wait so long? I’ve seen other people get their Shadows in like, 7-15 days yet i need to wait a whole year? Adam
This morning, my activation date went from October 29th to November 26th. Does anyone know why? Moderators on Discord have been saying that this is just a display issue but I want to know for sure. My data center is in Chicago and I pre-ordered the Shadow Boost.
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