My subscription has disappeared and cannot re-add

  • 18 June 2021
  • 1 reply


My Shadow sub recently disappeared (possibly relating to the changes going on currently). So I went in to re-subscribe and the only option I get is a pre-order for Shadow Boost in March 2022. Does this mean I can no longer use my Shadow even though £29.99 has been debited from my account today?


I saw this post but does that mean everyone has lost access to their Shadow accounts until 2022?


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1 reply

Userlevel 5
Badge +6

Hi @ste 

For billing questions please directly reach out to shadow support. -Gelgoog