needing a refund

  • 22 January 2021
  • 1 reply
  • 65 views

Hi, I recently was charged by shadow cause my family member put my card information on the wrong account and I was needing to know if I could get a refund as soon as possible. I’m also trying to cancel the subscription and was wondering if it would auto refund if I did that. 
 

Lily 2 months ago

You will have to contact support from your Shadow account page. 

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Userlevel 6
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You will have to contact support from your Shadow account page.