Hallo Shadow team,
i’ve been trying to contact you since last week without any replies. I’ve heard some people recieve replies within a couple of hours and your bot also says you try to answer within 3 hours so i’m starting to get a little worried that i might never get a reply. So, could one of you please reply soon?
@Dontknow, my Support Team has informed me that they’ve replied back to your ticket earlier today. Please continue corresponding with our Support Team on that ticket.