Can you please provide contact details for finance and complaints department? I am entering my third month without Shadow and you're still taking payment and offering no ETA.
At the moment, Shadow is stealing my, and other people's, money and not providing a solution. All while still selling the product and activating for new users.
Here you go!
Shadow Support: - From your account page, click Support: https://account.shadow.tech/home/support - If you are unable to access your account page, use the Help Desk: https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form
I w.ould like direct emails for the complaints department plus finance email address.
I am also researching the French equivalent for Trading Standards.
This isnt a service and your reply doesn't help matters.