Question

Our payment system tells us that the last attempt to debit your Shadow subscription was not successful. Thank you to regularize the situation as soon as possible by sending a message to the support team.

  • 16 November 2022
  • 1 reply
  • 13 views

I have no clue what this means, and why this is happening please help. 


1 reply

Userlevel 4
Badge +4

Can you reach out to the Support Team by opening submitting a ticket from your account page? They will be able to look into your account status and inform you of your current standing. 

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