Question

PAYMENT ISSUE

  • 18 November 2022
  • 2 replies
  • 85 views

I got double charged I was trying to use a prepaid card it never went threw then I used a regular debit card it went threw but also been charged on the prepaid so I thought I would just get 2 months but I did not get 2 months and my account is about to expire so what can I do to get a refund or another month


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2 replies

Userlevel 5
Badge +6

Hi @Jayvxy 

We cant help with payment issues you need to reach out to official support via your account page.

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This happened to me too, and from digging around a bit it happens to a lot of people.

 

this company is shady. They clearly double charge random accounts to make money off of the interest for a time, and in hopes we don’t notice so we won’t seek a refund. I’m reporting this site to everywhere. Trust pilot. BBB. Shady stuff.

 

I’ve convinced 4 people to not subscribe today alone. I will actively be doing this forever now.