Placed an order, money was taken from my account, but no confirmation?

  • 21 February 2022
  • 1 reply

As it says in the title. I placed an order about 5 hours ago. The money was taken from my account, but I did not get an email, nor is my order showing up on my account page. 

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1 reply

Userlevel 4
Badge +4

Hey there @Dzei. I’m happy to hear that you’ve placed a pre-order for Shadow.


We would love to assist you out properly. Please go ahead and reach out to our wonderful Support Team from your account page ( so that they can help look into this further.