I cancelled my account in March. In June I got suspicious e-mails about validation codes. I figured they were phising attempts and did not click on anything.
Then I got a change of e-mail notice. Again didn't click and just ignored it.
Then I check my credit card and it has been charged twice. Shadow is asking me to send them a picture of my drivers license and a piece of mail for proof of identification…. on the same e-mail that clearly was compromised for the person to reactivate the Shadow account.
I’ve asked them to cancel my account and they won’t. They said I had to log in and do it….so I tried and got the “oops something went wrong message” Asked for a phone number and they said one doesnt exist..
Please be careful with using this service.