I paid the full $45 three days ago, expecting the Upgrade to kick in. I have completely erased my Shadow PC multiple times hoping that would do the trick, but I am still running a system with a P5000 and 12 GB memory.
Having a real hard time contacting Shadow Support in order to sort this out. I have sent multiple emails to Shadow support via the official website. Never got an email confirmation of their reception of my messages and it has been over 72 hours.
Discord and Reddit support has also hit a wall.