As stated from the r/ShadowPC reddit;
First off, I would like to say that using Shadow was a life altering experience for me as I had made all my edits (video editing) on there seeing as how I cannot do it on my real PC as it’s not strong enough to use the program. Without Shadow, I wouldn’t have met countless friends on games that I cannot run on my normal PC. Throughout using Shadow from these past years, there were bumps on the road with this service but they never cease to bring me a valuable and amazing gaming experience. I loved and was proud to have owned a virtual machine. My real PC couldn’t run literally 80%-90% of the games I play now, but with Shadow, I was able to run them with ease. Now, let’s talk about the present (at the time I am writing this.).
Yesterday, I was making the most of my Shadow and was just setting up my Discord to look fancier using BetterDiscord. I went to go lay down on my couch whilst music was playing and then the music had suddenly stopped. I went to go check it out and I had found that I was logged out. Normally when that happens to me, it’s either a BSOD or maintenance for my Shadow. I tried logging back in and I saw this. I immediately thought, “But why? What did I do?” I thought that maybe it was because it was a bug with the new price agreement. But guess what? No it wasn’t. It wasn’t due to the new price agreement. I had checked my Shadow’s account page and saw that my subscription was blank. At that point I was really freaking out as I had really confidential data such as my project files stored on my Shadow (I managed to get it back thanks to their file recovery system.). I later then messaged the OFFICIAL Shadow Discord to see if anyone else was getting this message and wha’d-you-know? Other people are also getting this message as well.
Then, someone had sent me an email that Shadow has wrote back to them saying that they were banned?!?! That’s when it got really scary for me. After that, I checked my email too as well but I didn’t find anything in my Primary email inbox OR my updates inbox about a ban/warning. So I checked “All Mail” and found that I too had gotten a warning on July 29th which I had no idea I had even got a warning because as I said before, it was supposed to be in my Primary inbox or Update inbox on gmail. This is also the email for when I had received the ban message of my Shadow.
I have no idea what’s going on but I have done nothing wrong and no matter how much I try, I cannot get through Shadow for them to see that I was **FALSELY** banned. Speaking of it, the ban reasons were these. For the 1st ban reason, I myself have NEVER used cryptocurrency and don’t plan on using it **ever** (I am only 16.). For the 2nd reason, I have done nothing to hamper with Shadow’s settings. These past few days-weeks I’ve only been playing games, listening to music, and talking with friends. Those two reasons are ALSO the SAME EXACT reason why the others have gotten banned as well which is REALLY sketchy.
I have been a loyal customer for Shadow for nearly 2 whole years and never EVER once thought about straying from Shadow even despite the price increase. To all the people out there looking to purchase Shadow, think twice before buying this service.
TL;DR: Shadow is banning people for mining cryptocurrency who have done NOTHING wrong.
