Solved

Shadow says "starts on july 6th 2020.

  • 6 July 2020
  • 7 replies
  • 259 views

My Shadow says subscription starts July 6th 2020. I show Storage amount. My orders read (0) is there a delay of a day or two when I can start it? It shows under my subscription but I have not received an email.

 

If this question has been asked I couldn’t find it sorry :(

icon

Best answer by Lily 12 July 2020, 03:41

View original

7 replies

Userlevel 6
Badge +6

@Signex At the main page of the forum.

Hey, if it's showing that the subscription is active and showing storage I would try and log into your shadow app. It may be the emails are pushed later for some reason.


I have and its not working. just says its being prepared.

 

If you have received an email that you are being activated then it should be up soon. Give it a day or two. 
 

also you can check the weekly activation post where the queue is at. 

 

Where can i find that?

Userlevel 5
Badge +3

My Shadow says subscription starts July 6th 2020. I show Storage amount. My orders read (0) is there a delay of a day or two when I can start it? It shows under my subscription but I have not received an email.

 

If this question has been asked I couldn’t find it sorry :(

I have the exact same thing happening with my account starting this morning, when should I start to think something is wrong? Will be bill from when I can actually log in and use the system or from today?

Bill updates once it actually activates.

 

youll receive an email saying you have been activated

Userlevel 1
Badge

My Shadow says subscription starts July 6th 2020. I show Storage amount. My orders read (0) is there a delay of a day or two when I can start it? It shows under my subscription but I have not received an email.

 

If this question has been asked I couldn’t find it sorry :(

I have the exact same thing happening with my account starting this morning, when should I start to think something is wrong? Will be bill from when I can actually log in and use the system or from today?

Userlevel 5
Badge +3

Hey, if it's showing that the subscription is active and showing storage I would try and log into your shadow app. It may be the emails are pushed later for some reason.


I have and its not working. just says its being prepared.

 

If you have received an email that you are being activated then it should be up soon. Give it a day or two. 
 

also you can check the weekly activation post where the queue is at. 

Hey, if it's showing that the subscription is active and showing storage I would try and log into your shadow app. It may be the emails are pushed later for some reason.


I have and its not working. just says its being prepared.

 

Hey, if it's showing that the subscription is active and showing storage I would try and log into your shadow app. It may be the emails are pushed later for some reason.

Reply