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Shadow Still Not Activated


To whom it may concern,

Ordered my shadow boost back in april. Have opened multiple support tickets. Shadow is still not activated. No one can give me an eta on my shadow which i find to be a complete lie because someone in the data center has to know what system their currently working on. Ive missed out on multiple game releases because of this. I understand the whole corona virus but if my own retail store in NY can be open and i manage online orders im pretty sure some egg head can atleast give me an eta on what rig their installing.

 

Sincerely,

one pissed off consumer.

 

 

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Best answer by Ryan 7 July 2020, 18:24

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7 replies

Userlevel 6
Badge +5

You would have to keep talking to support, could you give an exact date when you purchased? 

april 20-28th

Userlevel 6
Badge +5

Have you ever gotten any payment error issue or something related? 

This scares me because I preordered a month and haven’t gotten 1 email about activation ETA. This seems really irresponsible.  

Agreed Echo, i ordered my shadow boost Apr 28. I still haven’t received any confirmation on whether my shadow is in progress or if its even been started on. They don’t seem to have any consideration for costumer satisfaction.

Userlevel 6
Badge +5

Agreed Echo, i ordered my shadow boost Apr 28. I still haven’t received any confirmation on whether my shadow is in progress or if its even been started on. They don’t seem to have any consideration for costumer satisfaction.

This scares me because I preordered a month and haven’t gotten 1 email about activation ETA. This seems really irresponsible.  

Currently, unfortunately there have been delays in the activation process due to the current world situation, they should have sent emails detailing that. 

Userlevel 5
Badge +4

Hey there, I’m closing this topic due to inactivity but for activation updates going forward please check our weekly update found here:
https://shdw.me/activation_updates