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Malicioushottie
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DO NOT WASTE YOUR MONEY ON THIS SERVICE THEY WILL HOKD YOUR MONEY FOR NEARLY A YEAR AND WILL GIVE U SHITTY CUSTOMER SERVICE WHEN TIME COMES.

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Best answer by Phobos 25 August 2021, 19:23

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L
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i agree but not with the customer part. 

Phobos
Userlevel 5
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Hey @Malicioushottie 
You always have the possibility of cancelling your pre order. Your initial payment will be refunded. Shadow is currently going thru many changes which are causing some delays for some people. For more information on that you can check the Shadow Blog. 

Where do I sign?
M
Userlevel 1

Hey @Phobos. Anyway you slice it. Moving the date a day before it’s supposed to activate is the sneakiest ugliest move you for an online biz in 2021.

Malicioushottie
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Exactly my point.

M
Userlevel 1

@Phobos And why do I have to go the shadow blog to find out more information. Shadow should keep me updated on my account I shouldn’t have to become a Private investigator to find out why I can’t use a service I paid for and moving dates on activation the day before its suppose to activate? Trash Company, Trash Support Team, Just trash

Malicioushottie
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@Phobos And why do I have to go the shadow blog to find out more information. Shadow should keep me updated on my account I shouldn’t have to become a Private investigator to find out why I can’t use a service I paid for and moving dates on activation the day before its suppose to activate? Trash Company, Trash Support Team, Just trash

Agreed.

Phobos
Userlevel 5
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@Mikeyissad the blogs exist for that exact reason. It is not possible to display all the needed information on the account page that some people might request. If people want detail they will find it in the blog posts, discord etc.

Where do I sign?
M
Userlevel 1

Phobos this not possible attitude is why we have a problem. Right off the top of my head. Email everyone that’s waiting for their account to be activated and tell them what’s happening and there might be delays. Nope you just change the date and didn’t tell anyone. Everyone had to go and check for them selfs and the day before… Come on.. Like should really expect me to now wait until Dec for you to just kick the can down the road again. How many times does some get to kick you in the balls before you say enough?

M
Userlevel 1

https://www.xrcloud.com/

Malicioushottie
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@Mikeyissad can you let me know how it works and how fast it takes to activate? Please 

M
Userlevel 1

@Mikeyissad can you let me know how it works and how fast it takes to activate? Please 

I dont know when I will around to it, but i do I will let you know I found this as well https://developer.nvidia.com/nvidia-cloudxr-sdk

B
Userlevel 2
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Hey @Malicioushottie 
You always have the possibility of cancelling your pre order. Your initial payment will be refunded. Shadow is currently going thru many changes which are causing some delays for some people. For more information on that you can check the Shadow Blog. 


see you always come with that shitty explaination. just cancel bla bla blah. F… that we paid for a service aka we should get what we pay for. simple as can be, and if u are a part of the team. then u sort of are a part of the problem with this company. And if ur not, then why on earth are u defending this shit, thats like saying im going down with the titanic, not cause i have to just cause i want too. same shit

 

H

Hi, 

 

What are you talking about? I just subscribe and they said “3 days to activate”

 

I’m afraid, that’s not true?

Phobos
Userlevel 5
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@Hunkino Different regions have different activation times. They are talking about a different datacenters recent delays. You are in the Paris datacenter which has a few thousand slots available and has almost instant activation. Nothing to worry about. Depending on how the work times are it could take until Monday or Tuesday for your Shadow to be ready, because activations usually happen from Monday to Thursday, but we have seen activations beyond that time frame already, so chances are that your Shadow will be activated on the weekend.

Where do I sign?
H

@Hunkino Different regions have different activation times. They are talking about a different datacenters recent delays. You are in the Paris datacenter which has a few thousand slots available and has almost instant activation. Nothing to worry about. Depending on how the work times are it could take until Monday or Tuesday for your Shadow to be ready, because activations usually happen from Monday to Thursday, but we have seen activations beyond that time frame already, so chances are that your Shadow will be activated on the weekend.

 

Yes, i’m in Paris.

I’m fine now!

 

I hope the activation can be done this week-end, fingercrossed!

 

Thanks for your help.

 

 

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