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when is my subscription going to update to the new price?

  • 11 August 2021
  • 3 replies
  • 97 views

I accepted the new agreement and am currently waiting to see when my subscription will be updated to the new price. I have been paying for this for a few months and I don’t want all my $$$ to go to waste. if there is any timeframe as to when I will be charged the new price I need to know that  as soon as possible. thank you.

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Best answer by Phobos 21 August 2021, 23:02

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3 replies

Userlevel 5
Badge +5

Hi @ModuloJoker 

Reach out to shadow support for any billing questions directly. -Gelgoog

Good day shadow tech i have been on the waiting list since April i have gotten an email to accept the new place in prices and i accept the email why???? am i getting an error on the web page please help i have the 31st of august to do this pleassseeee help i have beeen waiting

Userlevel 5
Badge +3

Hey @Keston 
Please reach out to customer support from your account page https://shdw.me/account → Support for this issue. There is nothing we could do for you in this community forum, sorry.