Question

Wont Accept my Payment.

  • 12 June 2022
  • 1 reply
  • 60 views

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Hello

 

Had a bank change that affected the payment. Went on the shadow site to update and it wont accept? go through all security but “fails to regualize”. So, i tried the One time payment. Same thing. So i tried a friend,s card and the same thing happens. That was 3-4 days ago. I have tried contacting support but no response in the 3-4 days. I have also tried paying it 10+ times with 3 different cards.

 

I am at a point where its going to be deactivated in 2 days. Any one else been ignored in this state? is it becauseim still on the £14.99 deal?  I might be paranoid but its going to suck to lose my service when i have been trying to pay! and a little suspect that i am being so ignored? (weekend maybe?)

 


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Userlevel 1
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Is the payment method’s card location in one of Shadow’s service areas?