Question

Your Shadow account has been deleted

Hello,

I received an e-mail with “Your Shadow account has been deleted”.

Why is my account deleted? I have a free subscription with “Proximus”.

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Userlevel 5

Userlevel 5

Hi @guilliano

Please reach out to shadow support directly via your account page to get this looked into asap!

Hello, I just got this email too.

I have also an account via "Proximus"

A few weeks ago, I received that my account will be deleted if I didn't connected to it. So I immediately logged in and updated the system.

And now I receive the email that my account is deleted...

Thanks @Gelgoog

Time to send an email to Proximus. Because they will drop this service, but the price will remain the same :rage:

Sign up