I have done some checking and there have been other conversations on this. But can shadow as a company please reconsider its automatic shutdown process. This is now bordering on useless i went away to get dinner and came back to being shut down. I left it doing a download… it shutdown.. i left it converting a video file.. gues what it shut down. Now that the price has been doubles surely that should buy us a better timeout. If you did this on an office system you would not be kept as a vendor so why should we put up with it.
Yes we get that some people start sessions then just leave them, but to me that is what it is for, yes it may impact others but there should be allowances for that in your provisioning. If we sign in on a set day it should work for that day, with a reset that night to release it. Then again the next day and so on, a half hour or less timout in current times is just bad. Please do a survey, ask some quetsions of your users.. and make it better. If this keeps up i for one will be walking away and finding another provider.The price should reflect what you get at this point 10 would be too much”