Rejected

Can shadow change its auto shutdown please

  • 17 July 2021
  • 3 replies
  • 135 views

Userlevel 1
Badge +2

I have done some checking and there have been other conversations on this. But can shadow as a company please reconsider its automatic shutdown process. This is now bordering on useless i went away to get dinner and came back to being shut down. I left it doing a download… it shutdown.. i left it converting a video file.. gues what it shut down. Now that the price has been doubles surely that should buy us a better timeout. If you did this on an office system you would not be kept as a vendor so why should we put up with it.

Yes we get that some people start sessions then just leave them, but to me that is what it is for, yes it may impact others but there should be allowances for that in your provisioning. If we sign in on a set day it should work for that day, with a reset that night to release it. Then again the next day and so on, a half hour or less timout in current times is just bad. Please do a survey, ask some quetsions of your users.. and make it better. If this keeps up i for one will be walking away and finding another provider.The price should reflect what you get at this point 10 would be too much”

Q from Shadow 4 months ago

Hello!
Thanks for writing a bug report.

Unfortunately due to not following the format of this sub forum, as well as this is not a bug report but a feature request. This request has been rejected. Please make sure to only report reproducible bugs in this forum for our dev team to investigate. 

 

Resource allocation in datacenters is a very touchy thing. You have to stay within your allocated power from the datacenter’s DC plants, and if you go over that, well, the NOC guy that’s in charge of power management is going to be very pissed when you’re over that because of machines just sitting there and sucking bus power. Automatic shutdown is a way to keep heat and power consumption down, and allow people that are actively using Shadow to continue gaming/working/whatever. Project Siberia helps lengthen shutdown times depending on datacenter current/projected load, but there’s no way they can just let machines run indefinitely without hitting cooling and power caps.

 

 

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3 replies

back in the day when shadow didnt kill it self it was 2 hours before afk timer 

Userlevel 1
Badge +1

Resource allocation in datacenters is a very touchy thing. You have to stay within your allocated power from the datacenter’s DC plants, and if you go over that, well, the NOC guy that’s in charge of power management is going to be very pissed when you’re over that because of machines just sitting there and sucking bus power. Automatic shutdown is a way to keep heat and power consumption down, and allow people that are actively using Shadow to continue gaming/working/whatever. Project Siberia helps lengthen shutdown times depending on datacenter current/projected load, but there’s no way they can just let machines run indefinitely without hitting cooling and power caps.

Hello!
Thanks for writing a bug report.

Unfortunately due to not following the format of this sub forum, as well as this is not a bug report but a feature request. This request has been rejected. Please make sure to only report reproducible bugs in this forum for our dev team to investigate. 

 

Resource allocation in datacenters is a very touchy thing. You have to stay within your allocated power from the datacenter’s DC plants, and if you go over that, well, the NOC guy that’s in charge of power management is going to be very pissed when you’re over that because of machines just sitting there and sucking bus power. Automatic shutdown is a way to keep heat and power consumption down, and allow people that are actively using Shadow to continue gaming/working/whatever. Project Siberia helps lengthen shutdown times depending on datacenter current/projected load, but there’s no way they can just let machines run indefinitely without hitting cooling and power caps.