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G-100 on Windows, Fedora and Ubuntu, but working on iOS

  • 25 November 2022
  • 4 replies
  • 57 views

Hi,

 

Starting today, the Windows Shadow app raises a G-100 error after login, and I can't start/access the Shadow PC. This has also been happening on Ubuntu/Fedora for a week.

 

It wouldn’t work regardless of the network, but it does work on iOS on both my home wifi and mobile network.

 

I tried to dig around extensively, and looking into the shadow-launcher logs on all 3 OS’s I can find the following two errors pop up towards the tail of the logs:

 

2022-11-25T17:58:51.973Z          prod - main ERROR │A│  ElectronStorage - failed -- [[{"e":{"name":"TypeError","message":"Use `delete()` to clear values","stack":"TypeError: Use `delete()` to clear values\n    at e.exports.set (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:144:45676)\n    at Object.set (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:113:43488)\n    at sn (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:365965)\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)\n    at async C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:435524\n    at async handleGapLogin (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:435361)"}}]]

2022-11-25T17:58:51.973Z          prod - main ERROR │A│  GapService - oauthLoginGap  -- [[{"name":"TypeError","message":"Cannot read properties of undefined (reading 'map')","stack":"TypeError: Cannot read properties of undefined (reading 'map')\n    at Object.setDatacentersSpeedtest (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:476588)\n    at sn (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:366077)\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)\n    at async C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:435524\n    at async handleGapLogin (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:601:435361)"}]]

2022-11-25T17:58:51.974Z          prod - main INFO  │A│  BackLogs -- [[{"status":"LAUNCHER_ERROR","values":{"full-code":"G-100"}}]]

 


4 replies

Update: This is most definitely a config error on Shadow’s end, now the iOS app thinks my Shadow is being set up

 

@Q from Shadow any updates to this issue? I am approaching a week with faulty shadow access, and I will cancel my subscription if it drags on. For £55pm this is not ok

Userlevel 5
Badge +6

Hi @homosapyens 

Have you put in a ticket with shadow support via your account page? -Gelgoog

@Gelgoog, long story short, I tried to 6 days ago, but turns out Account page support form isnt working for my account, this is the ticket for the support form issue - 998547

 

But for this issue I finally managed to raise one on Monday - 999830

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