Starting today (July 27th, 2021), my mouse 4 and 5 buttons stopped working on my shadow. (These are the two thumb buttons on the left side of the mouse.) I have experienced no other issues and these buttons have been working fine for the last year.
I am using the Linux Ubuntu App. I have replicated the same issue on two separate computers running Ubuntu 18.04. On both computers, I have tried two different mice on both the Official and Beta Shadow Apps. In all instances, the buttons continue to work fine on my local computers but are no longer recognized by my Shadow. I have tried the buttons in multiple Shadow programs with no success. The other mouse buttons still function (left click, right click, middle mouse click, middle mouse scroll).
Any help would be greatly appreciated. Thanks!
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Application type: Ubuntu Linux
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Shadow Client Version: Official and Beta
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Local device CPU: Intel
Core
i7-4700MQ CPU @ 2.40GHz × 4 -
Local device GPU: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
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Datacenter location: Chicago
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Connection speed: 47.07 Mb/s down, 10.86 Mb/s up
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Date when problem appeared: July 27th, 2021
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Did you take any action(s) which could have created this problem?
No. There were no updates or changes to my computers in the twelve hours between when the buttons were working and when they stopped being recognized by Shadow. -
Do you use a VPN and/or antivirus? No VPN. Standard core Ubuntu security.
