Upon pressing the media key “next” on my keyboard shadow will consistently skip media with little to no stop (such as YouTube Playlists, Spotify songs, etc)… I can confirm that this is NOT an issue with my actual keyboard as I tested using the key on several occasions on my host PC and did not encounter any issues… This bug has also been present since day one of me using Shadow, I just haven’t got around to reporting this bug until now. I am also not the only Shadow user that has this bug… This is most likely an issue with how Shadow handles input with this key.
Screenshot of the media key “next”:
Gif of the bug behavior: edit: Shadow’s forum compression made the gif a little messed up, go here for original image: https://i.imgur.com/ZYN1dcA.gif
Bug Behavior: Skips media constantly. Expected Behavior: Skipping the media one time per key press.
Steps to reproduce the bug (required)
Provide explicit step-by-step actions to re-create the bug.
1. Open Spotify (or a YouTube Playlist on Chrome)
2. Press the “next” media key
After these steps, the bug occurs 90% of the time (sometimes it functions correctly like when you’re playing a game, but for the most part it doesn’t function correctly)
Application/device, official or beta, and version number (required)
Windows BETA Launcher v4.26.5 Client 3.12.13
(From my experience this bug occurs on all Windows Shadow Launchers)
Additional Context
Provide any additional information here
Sometimes it stops after it skips a certain amount of songs (on Spotify)
Most of the time the only way to stop this bug is by restarting Shadow itself
The device I’m using Shadow on is a Windows 10 Home Laptop (hp laptop 15-bs2xx)
Q from Shadow1 year ago
Hello @SalemLVG
My team has let me know that this issue has been fixed. Are you able to use your media keys now?
Thanks for reporting this bug and bringing this to our attention. Does this bug also occur on the beta and alpha applications?
Our team will reproduce the issue and come back if we require more information.
In the meantime, please send your Shadow application logs in the launcher and provide the code that is presented. (If you are concerned regarding sending this code, you may send it to Shadow Support and reference this Forum thread)
Please go to the help section (?) of your launcher app and press the "Send Logs" button. This sends your Shadow logs directly to our dev team so they can help investigate.
Thanks for reporting back, our team was able to reproduce the issue on our end. We’ll forward this information onto the dev team for further investigation.
My team has let me know that this issue has been fixed. Are you able to use your media keys now?
Time to reopen a necro thread. While the media key bug is mitigated in that it doesn’t skip infinitely now, it does repeat all media key commands more than once.
+1
