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the login screen was a blank whiteness, preventing me from logging in (with workaround)

  • 31 December 2021
  • 1 reply
  • 20 views

the login screen was a blank whiteness, preventing me from logging in.
specifically only the login page(s).

Luckily clicking “forget this site” in firefox browser history fixed it.
meaning I successfully logged in despite this issue, which is good.

but would still be a good idea to look into this issue.


1 reply

Hello @JadianRadiator 

Welcome to the Shadow Forums Bug Reporting subforum! Please help us reproduce the issue with your issue below. Please note, I believe this may be a website bug. At the time, we currently are only accepting bugs that impact the Shadow application. 

  • Describe the bug (required)

    • Provide a detailed description of the bug

    • Include screenshots if possible

    • Describe the bug behavior VS. the expected behavior (what should happen if working properly)
       

  • Steps to reproduce the bug (required)

    • Provide explicit step-by-step actions to recreate the bug.

    • Example:

      • 1. Start Shadow

      • 2. Plug in headset XXX

      • 2. Open the Quick Menu an mic

      • 3. Try to forward the headsets you first started to notice the bug

    • After these steps, does the bug occur 100% of the time? Or sometimes?
       

  • Application/device, official or beta, and version number (required)

    • Example: Windows official Launcher v4.14.19 Client v3.2.17
       

  • Additional Context

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      • The approximate date/time that go to Microphone tab

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