Go to website Go to website

Bug Reporting

Have some bugs you want solved? Post them here!

  • 20 Topics
  • 254 Replies

20 Topics

I
inphExplorer
shared in Bug Reporting

Portrait Mode and Virtual GamepadNew

Describe the Feature (required) Add an option to have it so while in portrait mode you can have the controls on the lower half of the screen and the shadow stream on the upper half of the screen for phones like tablets or foldables. It would be VERY useful on the surface duo   Any extra details you may want to put in specific to this feature.  kinda like gamepass Application/device Surface Duo 2 Additional Context Also repositionable controls and having the ability to swap A and B / X and Y so it looks like a nintendo console would be nice. 

0
I
1 day ago
Neoyoshi
NeoyoshiTraveler
shared in Bug Reporting

(possible bug), Youtube videos are causing the copyright material popup to occur on Shadow.New

Greetings, I understood and still understand why the copyright feature is there on Shadow, it’s mainly for things like paid subscription model platforms like Netflix, Peacock, ect, and I can watch these platforms on other devices, i pay for them, I watch on the devices I link them to, I'm okay with not being able to watch the thing i pay for on my Shadow- even though it is annoying, I get it. But it looks like Youtube (not Youtube RED,( but normal youtube, is causing the same copyright blocks that occur on shadow that pretty much forces the Shadow user to shutdown their shadow and restart. Now this could very well be a bug on Shadows side, or i just was unlucky and encountered some videos that are using a new type of copyright protection that causes Shadow to behave this way, this has only happened twice now, but’s frustrating, because it’s Youtube, not Netflix or Peacock, but youtube.

1
Neoyoshi
27 days ago
B
beargoose42Explorer
shared in Bug Reporting

RAM & SSDNew

Shadow needs to set up gaming specific rigs with 32gb ram and ssd drives.

2
Jonathan from Shadow
1 month ago
N
nukirkTraveler
shared in Bug Reporting

Chrome OS update renders Android App uselessNew

Issue/Describe the bugShadow Menu is inaccessible on Android App on Chromebook when updated to current version. Game controllers are not recognized as well.Applications/Devices:Chrome OS Version 109.0.5414.94 (Official Build) (64-bit)Versions:3.14.2-BETASteps to Reproduce:Update Chromebook to Version 109.0.5414.94 (Official Build) (64-bit) Open Shadow App. Try to access the Shadow Menu.Additional NotesChromebook keyboard is not bound to the app, making accessing the typical shortcut keys for Shadow use inaccessible. Game Controller would register, however, the only button responsing would be the B button and it will exit out of the application. 

0
N
1 month ago
dufte
dufteTraveler
shared in Bug Reporting

Allow us to change specific NVidia control panel settings permanently to fix stuttering issues (VSync on)New

I’ve a 360hz monitor and got some problems recently, since i tried heavier games with the new Power Upgrade. Many games are choppy / stutter alot for me.  By default, VSync is disabled via NVidia control panel and is also disabled again after every boot.But for my configuration, i need VSync on to get a stable framerate.My current configuration is:Windows 11, 360hz using Shadow App. 1920x1080 with 60FPS as Streaming Resolution I’m using Nvidia’s frame capping feature to limit FPS to 60FPS on Shadow machine I’m using “VSync on” via Nvidia control panel on Shadow machineWith this, i was finally able to get a fluid camera panning.I found an older topic about this on reddit: https://www.reddit.com/r/ShadowPC/comments/eciubf/comment/fbd5i2y/?utm_source=reddit&utm_medium=web2x&context=3So i’m not the only one with this issue. Maybe for some, VSync off and FPS uncapped is working fine, but for me, not.We need an option to disable the NVidia configuration reset on every boot.I’ve recor

6
dufte
2 months ago
M
morpheusExplorer
shared in Bug Reporting

Invert scroll direction on iPadOsNew

Unfortunatly the scroll direction of the IPad client is wrong. I use a bluetooth mouse and if I scroll up shadow scrolls down and reverse. An option to customize this would be nice. The scroll direction of ios settings didn’t affect the scroll in shadow. If I change the settings in windows the scroll direction on other devices (clients) is wrong. 

0
M
2 months ago
D
daishujinExplorer
shared in Bug Reporting

FIDO2 LoginNew

Is this on the Shadow team’s radar at all? With the advent of Passkey in Chrome and iOS, and with the secured storage advertising, I’d like to have the option for modern passwordless authentication.

2
Q from Shadow
3 months ago
P
PowellTraveler
shared in Bug Reporting

Client Monitor EDID Tampering/Artificial Resolution & Refresh LimitingNew

Issue/Describe the bugClient monitor EDID information is no longer being correctly passed to Shadow VM - Results in the following issues:1. unable to set custom resolutions in nvidia control panel after launching client2. maximum resolution/refresh seems to be artificially limited on anything over 1440p- (DQHD, 5k2k, and 5k monitors no longer work with Shadow)3. “impersonated” EDID loaded in Shadow VM only allows 1080p when client monitor exceeds some new artificial limiter and “always match shadow resolution with local display” is checked in the client Applications/Devices:MacOSVersions:Current Versions of Alpha, Beta, and OfficialSteps to Reproduce:Using a Monitor Higher Than 2560x1440 (Tested 3440x1440@120, 5120x1440@120, 4096x2160@60&144, 5120x2280@60) Launch Shadow and select “always match shadow resolution with local display” in the client settings Choose a custom resolution in the above ranges Note that the client monitor information is not passed to the VM Note that the VM

23
dufte
3 months ago
H
homosapyensScout
shared in Bug Reporting

G-100 on Windows, Fedora and Ubuntu, but working on iOSNew

Hi, Starting today, the Windows Shadow app raises a G-100 error after login, and I can't start/access the Shadow PC. This has also been happening on Ubuntu/Fedora for a week. It wouldn’t work regardless of the network, but it does work on iOS on both my home wifi and mobile network. I tried to dig around extensively, and looking into the shadow-launcher logs on all 3 OS’s I can find the following two errors pop up towards the tail of the logs: 2022-11-25T17:58:51.973Z          prod - main ERROR │A│  ElectronStorage - failed -- [[{"e":{"name":"TypeError","message":"Use `delete()` to clear values","stack":"TypeError: Use `delete()` to clear values\n    at e.exports.set (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:144:45676)\n    at Object.set (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\release\\main\\main.js:113:43488)\n    at sn (C:\\Users\\$USER\\AppData\\Local\\Programs\\shadow\\resources\\app.asar\\rele

4
H
3 months ago
L
leo253Explorer
shared in Bug Reporting

Apple TV 4K 2022 Unusable on WiFiNew

Issue/Describe the bugUsing the new Apple TV on ethernet works great but on WiFi 5 Ghz it lags. Using it on my MacBook over WiFi works great though. Switching low bandwidth mode On and Off does not resolve the issue.Applications/Devices:Apple TV 4k 2022Versions:Stable as of 11/2022Steps to Reproduce:Using a Monitor Higher Than 1080p (4k was tested) Launch Shadow in high resolutions on the local computer (scaling does not matter) Open App on WiFi 5 Ghz Turning off Low Bandwidth Mode Open App Lowering Bandwidth Open AppAdditional NotesSimilar report a year ago:     

0
L
4 months ago
D
Dirt DiverScout
shared in Bug Reporting

Add ''shortcuts'' menu on Apple TV app like on IOSNew

Hej! Would be great if you could add a similar shortcut menu on the Apple TV app like we have on IOS devices. With the remote you can only navigate the mouse and click. And you cannot connect a keyboard. Sometimes you need to press escape or another button. Right now you need to switch to another device to do something. Alternatively would be great to use a bit more buttons from the remote to control stuff (like right click). Thanks!I think the Apple TV app (and maybe future equivalents for Smart TV’s/Android TV) is the killer feature for me for Shadow and makes it even better and more convenenient to game on the couch than a regular PC. Would appreciate if you could give it some attention in future if you have the time (it’s still using the old styling for example).

1
D
4 months ago
D
Dirt DiverScout
shared in Bug Reporting

Support LG GX/CX higher framerate for Apple TV applicationNew

Hej! When using the Apple TV app with my LG GX television, it by default resides to a maximum of 50 FPS in the Shadow app. The only way to change this is by changing the resolution in the Nvidia application on my shadow itself to one that supports 60hz. Which is quite a hassle to do with the Apple TV remote every time you want to game. Can you add support for the LG GX/CX televisions? So that it defaults to at least 60 FPS. It is quite a popular model, so I’m sure it will not only be beneficial for me. Thanks!

0
D
4 months ago
B
BlazzyExplorer
shared in Bug Reporting

Fullscreen IssueNew

Issue/Describe the bugWIN + ALT + F not working and also the full screen button not working, when I enter my shadow it starts out in windowed and when I try to full screen it won’t work. I have to restart my application about 4 times or 3 if I’m lucky and it has a chance to full screen. I have been dealing with this bug for over a month.Applications/Devices:LinuxVersions:It’s the newest stable version for ArchSteps to Reproduce:Full screened shadow for the first time a very long time ago Un full screened on accident about a month ago and this started to occurAdditional NotesSometimes if I get lucky also it has a chance to allow me to WINALTF then I don’t have to restart it but next time I launch into shadow it will be broken

1
TimothyMICCY
6 months ago
Baxymoz
BaxymozExplorer
shared in Bug Reporting

suggestion: retrieve computerNew

Hi!For this idea, I don't know if it's possible at all, but it could be good and give you an extra advantage if we could get a pc back, I explain:You enter in partnership with a company that sells pc's (like TopAchat, materiel.net,...) and you take pc's equivalent to those of shadow. When the balance to pay arrives at the price of the PC equivalent to that of the shadow plus 2000€ of margin (for example), one has the possibility of recovering this PC, which would already make it possible to decrease the number of people connected to shadow at the same time, and would allow your partners to make sales, and you more profits. And for the customers, it allows them to pay their pc in several times, but without obligation to pay every month.This is an idea I have for a while, I think it's good, I'm waiting for your feedback 😁Have a good evening / day

1
Gelgoog
9 months ago
I
IsilandoExplorer
shared in Bug Reporting

Keyboard shortcuts should be configurable or at least disable-able.New

Hello shadow team. It has happened already way to many times that keyboard shortcuts interfere with gaming if pressed by accident while a game is running. The most horrible and also the most common one it CMD + ALT + Q which will *ACTUALLY QUIT STREAMING*. This is almost never (perhaps actually never) what a user wants. Who would like to quit streaming “fast and easy”? The windows shut down menu works just fine. Also, notice that this is the only shortcut that uses the Q key, which is HEAVILY in use in most games. If you combine this with accidental key pressed or some games that have things like “self cast” which is ALT + something, this effect becomes catastrophic. It’s not even a menu popping up, it’s quitting stream. Mid-game. While self-casting. Please rethink these things. Making the keys configurable might be difficult, but at least an option to completely disable some or all shortcuts would be good enough for the near future. Thank you.

1
P
10 months ago
S
SethExplorer
shared in Bug Reporting

virtual desktopNew

So when you open the launcher try to go to options and check allow remote connections and then you can connect if you didn’t know already

0
S
11 months ago
C
Crafter_89Scout
shared in Bug Reporting

Mouse wheel scrolling switches to horizontal after reconnecting mouse on iPadOSNew

When using an external USB mouse on iPad, scrolling works perfect until you diconnect the mouse for a short time and then reconnect it. Then you can only scroll horizontally, which is obviously a bug that has to be fixed. You have to restart Shadow to resolve the issue.

0
C
1 year ago
P
PandamoniumnExplorer
shared in Bug Reporting

Mouse cursor not aligning in window modeNew

 Mouse does not align properly. When using shadow in window mode, the mouse cursor does not select where it is showing. When I go to click on anything, I must move to the right many pixels over to be able to click on what I want. The distance between the item and cursor seems to expand the further right you go. The far left is not as bad and only off by a few, but at the far right of the screen it is impossible to select anything.   Steps to reproduce the bug: 1. Start Shadow in window mode 2. Attempt to use mouse by selecting anything on screen 3. The cursor will select something other than what is selected This happened every time I opened window mode today.Application/device, official or beta, and version number: Windows official Launcher v4.28.7 Client v3.14.6 Provide any additional information herePC processor: 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz   1.80 GHz 16 GB RAM 64-bit op sys Windows 10 Pro - v 21H1 Dell Latitude 7420

0
P
1 year ago
J
JadianRadiatorExplorer
shared in Bug Reporting

the login screen was a blank whiteness, preventing me from logging in (with workaround)New

the login screen was a blank whiteness, preventing me from logging in.specifically only the login page(s).Luckily clicking “forget this site” in firefox browser history fixed it.meaning I successfully logged in despite this issue, which is good.but would still be a good idea to look into this issue.

1
Q from Shadow
1 year ago
K
Karstuh2Traveler
shared in Bug Reporting

Shadow stopped workingNew

My shadow stopped working today, as wel as on the ghost as windows client. Login screen loads but shadow freezes there, unable to move mouse or give my PIN? Any ideas?  Kind regards, Karsten

6
K
1 year ago

Badge winners

  • Inspiring Seeker
    inphhas earned the badge Inspiring Seeker
  • Inspiring Seeker
    zanny1997has earned the badge Inspiring Seeker
  • Inspiring Seeker
    blairrouse02has earned the badge Inspiring Seeker
  • Inspiring Seeker
    Neoyoshihas earned the badge Inspiring Seeker
  • Inspiring Seeker
    20Tw3nteehas earned the badge Inspiring Seeker
  • Inspiring Seeker
    ImBlurrhas earned the badge Inspiring Seeker
  • Inspiring Seeker
    Chingyhas earned the badge Inspiring Seeker
  • Inspiring Seeker
    Omerhas earned the badge Inspiring Seeker
  • Inspiring Seeker
    Stoppe1452has earned the badge Inspiring Seeker
  • Inspiring Seeker
    Qaediillhas earned the badge Inspiring Seeker
Show all badges
Terms & ConditionsCookie settings