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Rocca Swarm Software not recognizing mouse

  • 5 August 2020
  • 2 replies
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Hey all!

 

Does anyone use Roccat stuff?  I’ve got a mouse that I’m trying to program the lights on.  Can’t seem to get my shadow to recognize that the mouse is plugged in through the swarm (Roccats program) software.  

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Best answer by Ak. 6 November 2020, 22:40

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Hey! Did you manage to get to the bottom of this? I've just bought the Roccat Burst Pro mouse and I can't seem to get the swarm software installed on my Shadow to recognise the mouse is plugged in. 

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Hi. Using Shadow, mouses and keyboards can’t be recognized by their software on Shadow (except on Shadow’s own hardware client, the Ghost and the old Box).

Using a Shadow software client, like the Windows launcher, or MacOS, or Linux, and so on, it won’t be possible.

You’ll have to set your mouse and keyboard on your local computer.