Forum Rules & Tips
Learn what's allowed in the forum and how to get the most out of it.
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How to customize notification emails
So you’ve been super excited about our new forum, posted everywhere, and are now overwhelmed with notifications emails Worry not: we have a solution! Click on your profile (top right, where your profile pic appears) Click on settings Click on the settings tab (yup, a second time!) Select the email notifications you’d like to receive. And that’s it! You’re all set!
How ranks work
Collectibles are life. Pokemon cards, Pogs, comic books, beer caps, stamps, coins, cats… you name it! Because we are huge fans ourselves, we couldn’t create a forum without them. This is how ranks were created! They come in all shapes and colors and will contribute in making your profile magnificent and unique. We don’t want to spoil them all, but you can unlock some pretty dope ranks, such as: Traveler: this one, you can get easily. It’s for those who visit our forum and take the time to provide good quality answers voted by the community. Leader: as the name suggests it, that one is an almighty rank to get. The final form. The supreme superior super powerful title. Yes, it’s the most honorific one of them all ! How to get it? Well, that is yet to be discovered… Last but not least, here are a few other topics that might interest you: 👉 The forum rules & guidelines👉 How to post👉 How badges work Welcome to #TeamShadow 🚀!
How badges work
How do badges work, and how to get new ones? Good news, we’re going to answer these questions and unveil some of our deepest secrets in this topic… *suspenseful music* Ok but… what are badges?They are a way of highlighting your specialities and they make you easily identifiable by others. How to get them? You will earn special badges by doing… special things! You can get them by answering questions, posting comments, posting topics, or doing other things (but we don’t want to spoil the surprise and will let you discover them by yourself) What type of badges can I get? Ok, we said we didn’t want to spoil the surprise, but can we feel your impatience, so we’ll just give away a few of them: Product Pilgrim - someone who is knowledgeable about the product Tech Guide - someone who is technically savvy Supportive Explorer - someone who is helpful Inspiring Seeker - someone who has good ideas Devoted Traveller - someone who talks a lot on the forum Pioneer - someone who is
How to post
Bonus points for looking at the rules before posting anything. By doing this, you’re officially above 98.9% of humankind! Anyways, you were already special since you are part of #TeamShadow. But let’s stop the bragging and get to the explaining: how can you be the best contributor ever on this forum? When publishing a new topic: You will see 3 different buttons, which has, as you might have already guessed, 3 different purposes: Questions: By clicking on this button, you will let other community members know you need help with… a question! Didn’t expect that one, huh? Once the “Question” button is chosen, others will be able to directly view it from the “Help Others” tab. Conversations: When you don’t need any help, but want to talk about a specific topic, use this option. Ideas: Want to give us feedback, share your thoughts and offer new ideas? This is the place for you! In a general manner, see this forum as your safe haven. A place where you can share, receive help
Forum rules & guidelines
When you join Shadow’s forum, you automatically agree to adhere to the rules below. Please read them carefully so you know what you’re agreeing to! Don’t worry, there aren’t too many things to worry about and most of these are simply common sense. RULES Be nice! Do not post personal attacks or harass other users or employees. Racist, sexist, misogynistic, sexual implications, homophobic, and other types of offensive messages will not be tolerated. No discussion surrounding illegal activity. We do not allow discussions about illegal content and behaviors. This includes distribution of illegal software, such as links, files, apps, etc. No swearing Please do not curse. Moderators have the right to edit or remove posts they feel are too offensive. No NSFW content or links No posting links towards other illegal sites/forums or pornographic images. No spam Do not spam your referral code. No advertising/linking of any kind, unless it’s Shadow related content. No unsolicited DMs to othe
Gotta Catch ‘Em All! The Bug Reporting Category Is Here 🐛
Hey #TeamShadow,Sorry to bug you but, we have an exciting announcement for you forum-goers:The Bug Reporting category is now live!https://shdw.me/bug_reporting This new category is the perfect place to see if anyone else has run into a similar issue as you, as well as to share those rare bugs you stumble across when Shadow is misbehaving.You can also:Get your bug directly in dev hands and feedback on reproducible issues Earn a cool badge for bugs that are qualified as bugs by our dev team Meet new bug squashing buddies with similar issues and learn quick tips Help build Shadow to be the best it can be! Smaller bugs will have a home to gather in, and larger bugs will have more details to inform Devs when testing. We’ll aim to acknowledge all your posts as best we can, while maintaining their status according to development updates. To do so, we ask a few favors: Check for duplicates before posting. Duplicates will be merged/removed If you find another user with the same issue,
How Bug Reporting Works
Bugs can be entertaining until they hinder your progression We do our best to provide you with a seamless experience but bugs can occur. With your help identifying and detailing these issues, we can prioritize our work based on what matters most to you, #TeamShadow!So how does this workUse the search bar to see if the bug you’re experiencing has been reported. If so, upvote it and provide additional details that may help in the comments. If not, create and post a Bug Report here (follow the format below) We’ll monitor this channel and prioritize fixes balancing severity, scope, and votes in parallel with support tickets.Disclaimer: This section is only for bug reports that pertain to Shadow itself, the Shadow launcher, and the Shadow Ghosts. For all other bug reports, please reach out to our support team through your account page.Please make sure that the bug you are submitting isn’t already a known issue. To check our known issues, click here. When posting, please follow this Bug
Sample Bug Report
Disclaimer: This is not an actual bug report, just a sample.Issue/Describe the bugMouse on Windows is too small while running very high resolutionsApplications/Devices:WindowsVersions:Alpha v. 5.0.3Steps to Reproduce:Using a Monitor Higher Than 1080p (2.4k was tested) Launch Shadow in high resolutions on the local computer (scaling does not matter) Set Shadow resolution to same resolution as local computer (scaling can change to test out and reproduce, for my repro, I matched the resolutions) In windowed mode can easily see which mouse is causing issues by moving out of the Shadow window (Also happens on fullscreen.) I also tried upscaling Shadow screen resolution in Settings to 200% and mouse size did not change.Additional NotesNone
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