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Hey I used the support bot but it wasn’t very helpful even though I followed the advice about lowering bandwidth and so on. Basically I got activated today, went through the whole testing download/upload, everything was fine, but when I wait for the shadow to actually start it just ‘loads’ halfway through the bar and then after a bit it says “Shadow is off”. Thanks for the help
My one year contract ended at the start of june and shadow decided to renew it WITHOUT my permission. I think this is a pretty unethical thing to do and I should not have to continue paying for this. I really enjoyed shadow until i got my own pc ; but something like this is going to make me tell people to stay far away from them. Really leaves a bad taste in my mouth
This has been happening since about last week since an update came, around the creation of the Shadow forum. Every few minutes there is a huge freeze that I usually fix by toggling Low Bandwidth mode on or off. Is this a common issue? I’ve seen topics about it but the conclusion is always that the issue is on their end and not Shadow’s. Another clue that leads me to believe that it’s not on my end is that checking the “Fullscreen on start” option on the launcher makes it so that when you start your Shadow, the task bar on your normal PC is still visible (usually fixed by going into windowed and into fullscreen again.) This hasn’t happened since the update. So there must be something going on here, right? I’m going to try to reinstall Shadow to check if that fixes anything first.
My subscription ended on the 29th. I thought i could manually start it again once it ended but I see no such option. Shadow redirects me to the subscription page if I try to checkout again to restart my subscription but there is no such button there. Please help me restart my subscription so I dont have to wait a month again for another activation on a new account.
I just paid for EA Origins and tried to DL a game. I had to clear a bunch of space but was able to make room on the D drive which is the extra space I paid extra for. I get an error :”Origin cannot save files on a root directory” WTH? I have no idea what's even clogging up all my space the apps tab under settings isn't all that helpful. Any tips and fixes would be greatly appreciated.
Hello everyone! I've been using CCleaner on my own PC for years. Not on my Shadow as I don't browse on it as often. (mostly just to check fixes for stuff). But now I read that Kaspersky considers it malware. Now it feels like it flags it as such because they have a similar product, but I'd like to have some more insight on this. Since it's not my own PC I tend to take more care of my Shadow than my own… if that makes sense.
Hello everyone so after weeks of playing normally in shadow with my controllers xbox one and a DS4. Shadow just stopped recognizing them, displaying error RC-105 i need to to use forward usb option so i can play but only in wired mode not in wireless i tried install/uninstall shadow and even switch to beta no controller seems to want to be detected
I have an Apple TV 4th gen (the not 4K one) and I've found as opposed to windows and Android, everything runs significantly worse. Playing Spyro is super skippy in image running at like 15 fps or something. (Speedtest gives the same speed as other devices, around 70 Mbps) Curious how other people's experience is. I've seen some people really rave about the Apple TV 4K. Wondering if it's the app, the device or something else.
Hey guys, recently I’ve been having a problem whenever I try to full screen my whole computer just crashes it comes up with the your windows ran in to a problem screen and restarts my whole computer. This only happens trying to full screen. I do have the setting on for, Full screen on start up and that works but sometimes I’ll go on my actual computer so I have to go windowed mode and once I go back on shadow it freezes and comes up with the message.
Hello I am trying to connect to Shadow from a cheap android tablet but it does not work. It says that streaming services have encountered a problem and ask to update video driver?? Error R-300 Any advice?? It's the last device I have where shadow has not run!
Does anyone know of a solution or workaround to get games running at a 4:3 aspect ratio on an iPad using shadow? (2160x1620). some games allow for this in video settings (doom 2016 for example) but many don’t (outer worlds and Gears ultimate edition are locked at 16:9 for example) it’s just irritating to have black bars top and bottom. Anyone know of a solution?
I got started with shadow about a month ago and have enjoyed it so far. I’m home near Chicago for the next 3 months and got started with my shadow while here but then I will head back to school in Florida in August. When I head back to school will the connection I experience change dramatically or can I expect the same experience. If the experience does change for the worse because of the distance between Florida and the Chicago data center what would be options to get it fixed? Would it be possible to move to a new datacenter that is closer? Or what other options are available? I’m not concerned about losing data because a majority of the games I play are saved to online servers anyways so it would just be a matter of redownloading the games which isn't an issue. I’m trying to get an idea of what I should do before August so it can transition as smooth as possible. Thanks for any feedback/ideas!
Hello, I appear to be having issues when logging onto my shadow as the blue windows “Choose your keyboard load out” screen appears. Please see the attached image. Anyone have any ideas how to fix this issue? Any help will be greatly appreciated. Had the shadow service for about 2 weeks and am loving it. :)
i havent tested with other games yet, but my ps4 controller will stop working after about 2 minutes. then i try to exit the game and my keyboard and mouse also stop working and i have to force quit shadow as i cannot control any part of it.
I have a macbook air 2013 with OS Catalina. I’ve been using Shadow for some time, and I’ve noticed that the fonts just don’t look right. I’ve got two examples here. https://imgur.com/SHCyGJb Notice how the “download” looks and here https://imgur.com/dpT5o3S Everything looks washed out, and the contrast seems off, and it’s hard to read. I’m at 50 for the bandwidth, little lag. No night settings on. True tone is not on. Anyone have any solutions, or is this just how it’s supposed to look?
I have honestly had nothing but problems lately using shadow. The only time i can even get shadow to even be usable in terms of input lag and latency is between the hours of 1 am and 6 am CST. These are obviously not ideal times which is extremely frustrating. The issue is not my internet either, I have 300+ mb/s bandwidth with relatively high upload speeds as well, and a direct ethernet connection. I cant understand why this throttling is happening, I keep seeing the same BS copy paste excuse about “the path for internet is different for everybody” getting thrown around on here, but I really need some real answers. I want to like this program and it used to function well, but i cant warrant spending money on something i cant use for much longer.
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