Go to website Go to website
Question

Steam Vr wont detect my headset

  • 12 December 2022
  • 9 replies
  • 142 views
N

Even though im on my Oculus headset running the 2d desktop, whenever i switch to vr it brings me right back to the hone screen, and when i go to the desktop to see what happened stean vr says it cant detect my headset, it was just working yesterday, I dont know how to fix it, can soneone help me and give me a dumbed down step by step description on how to fix it? Im slow at understanding

9 replies

Gelgoog
Userlevel 5
Badge +6

Hi @Nyx 

In order for others to help please fill out this template. 

Bug reporting Template:

  • Describe the bug (required)

    • Provide aDescribe detailed description of the bug

    • Include screenshots if possible

    •  the bug behavior VS. the expected behavior (what should happen if working properly)
       

  • Steps to reproduce the bug (required)

    • Provide explicit step-by-step actions to recreate the bug.

    • Example:

      3. Try to forward the headsets you first started to notice the bug

      • 1. Start Shadow

      • 2. Plug in headset XXX

      • 2. Open the Quick Menu an mic

    • After these steps, does the bug occur 100% of the time? Or sometimes?
       

  • Application/device, official or beta, and version number (required)

    • Example: Windows official Launcher v4.14.19 Client v3.2.17
       

  • Additional Context

    • Provide any additional information here

      • Include relevant logs, DxDiag or specs of your computer, connection speed test results, additional screenshots or video, etc.

      • The approximate date/time that go to Microphone tab

      • Any other relevant info that could be useful

      • Copy and paste the template below and fill it out in your post:

N

I havnt seen anyone else use this damn template, idk what half the shit your asking for is because i literally just started using Shadow pc for one day and it stopped working. I just want help getting my steam vr to detect my headset nothing more, i dont see how anything from the "template" above will help, If a template is required we should be forced to fill it out like that when even ASKING the question. This is a help forum, where you ask questions with your own worlds, not amazon customer support.

K

I have the same issue at https://forum.shadow.tech/let-s-talk-shadow-vr-early-access-52/shadow-vr-just-does-nothing-and-just-goes-back-to-home-almost-immediately-4370

 

I was wondering, have you ever logged in steam vr ever with any VR headset? I’m asking because I noticed that if i switch steam to my wifes account it works fine. She has logged into steamVR in the past on a rift and went the the tutorial / setup stages.

I’m thinking that this issue may happen to people with steam accounts that have never entered steamVR before.

T
Badge

@Nyx You don’t need to be so hostile…
Anyways, I responded to @Khlaera post and it should also answer your question:

 

Gelgoog
Userlevel 5
Badge +6

@Nyx The template is to help you and others with valuable information they can use to diagnose your issue. It has simple steps to follow that anyone can do to quickly and easily fill out the template. 

B

Same problem here 

  • Describe the bug (required)

    • Wont boot to VR.  drops you to main menu.  You can go to 2d as OP described, click launch VR, waits 10 seconds drops you to menu again.

    • Include screenshots if possible

       

    •  the bug behavior VS. the expected behavior (what should happen if working properly). - It's not going to 3D. And also when operating normally, if you go to 2d desktop. You can see that it has started SteamVr.  it is not starting Steam Vr at all.  If you start it from 2D desktop, SteamVR does not see headset

  • Steps to reproduce the bug (required)

    • Provide explicit step-by-step actions to recreate the bug.

    • Example:

      3. Try to forward the headsets you first started to notice the bug

      • 1. Start Shadow Beta on Quest 2

      • When menu shows, click Start shadowVR

      • Screen is displayed showing "Starting Shadow VR".  30 sec or so passes, and it goes back to menu without displaying any error or other feedback.

      • pressing Start shadow VR again simply does the same.

      • You can go to 2d desktop, and if you press Launch VR, it goes to the Staring Shadow VR screen for 10 seconds before returning to menu.  No error or feedback.

      • Have not been able to get on Shadow for a month, found I still had alpha version.  Unistalled it, installed beta version.  It worked for a week, until this problem started last week.. On sidequest I only find alpha and Beta versions.

    • After these steps, does the bug occur 100% of the time? Or sometimes?  100% as of week
       

  • Application/device, official or beta, and version number (required)

    • Quest 2 Shadow beta version 3.16.7

    • Quest version 51

  • Additional Context

    • Provide any additional information here

      • Uninstalled and re installed, Shadow VR beta, SteamVR

      • Did a validation check on Steam VR and Steam redistributables

      • Checked for windows update.  checked for quatro driver update.

      • There was a windows update last week, but i believe it still worked that day and the next.

C

Same problem as above since last week

C

Hello

I succeeded to solve this issue by reinitiating my Shadow and installing Steam and SteamVR.

 

B

OK, found the problem with mine.  Since it didn't seem to be seeing the headset, I chect the oculus app on shadow.  All seemed good, but I was going to uninstall and reinstall.  It gave me a repair option, which I tried.  All of the sudden it found updates to the oculus app.  It installed then on its own, and now it's working.  So repair or reinstall the oculus app on the shadow machine may fix you problem. 

Reply


Terms & ConditionsCookie settings