01/19 Weekly Post: Shadow Boost Activation Update

01/19 Weekly Post: Shadow Boost Activation Update
Userlevel 6
Badge +4

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

Hey #TeamShadow,

 

Welcome to this week’s activation update!  

 

🥖 Tu es francophone ? Consulte la partie “PARIS” pour obtenir des infos sur les activations. ⚠ Les commentaires se font uniquement en anglais.

 

🇩🇪 Du bist deutschsprachig? Informationen über Aktivierungen für Deutschland findest du im Abschnitt "Amsterdam". ⚠ Bitte kommentiere hier nur auf Englisch.

 

This week’s activations are rolling along at a steady pace across all datacenters. We do not have activations scheduled in the CH or TX datacenters this week due to high peak usage.

 

Thank you for your patience as you wait for your Shadow! While you wait for activation, we hope you take a moment to browse the forum to see what else the community is buzzing about. A good place to start is always with introducing yourself to #TeamShadow :)

 

As a reminder:

-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter

 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

CHICAGO:

Activations this week:

None*

If pre-order date is between December 13th - January 11th:

Activation by middle-late January 2021

If pre-order date is between January 11th - January 18th:

Activation by middle-late January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

TEXAS:

Activations this week:

None*

If pre-order date is between December 31st - January 8th:

Activation by middle of January 2021

If pre-order date is between January 8th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

NEW YORK:

Activations this week:

November 30th - December 7th

If pre-order date is between December 7th - December 21st:

Activation by end of February 2021

If pre-order date is between December 21st - January 11th:

Activation by end of March 2021

If pre-order date is January 11th or later:

Activation by end of April 2021



 

SANTA CLARA:

Activations this week:

December 30th - January 5th

If pre-order date is between January 5th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021


 

PARIS:

Traduction française

Activations cette semaine :

24 août - 30 août 

Date de précommande comprise entre 30 août  - 14 septembre :

Activation prévue d’ici fin février 2021

Date de précommande comprise entre 14 septembre - 22 octobre :

Activation prévue d’ici fin mars 2021

Date de précommande comprise entre 22 octobre - 2 novembre:

Activation prévue d’ici fin avril 2021

Date de précommande comprise entre 2 novembre - 17 novembre:

Activation prévue d’ici fin mai 2021

Date de précommande comprise entre 17 novembre - 21 décembre:

Activation prévue d’ici fin juin 2021

Date de précommande comprise entre 21 décembre - 8 janvier:

Activation prévue d’ici fin juillet 2021

Date de précommande comprise entre 8 janvier - 18 janvier :

Activation prévue d’ici fin août 2021

Date de précommande à partir du 18 janvier:

Activation prévue d’ici fin septembre 2021


 

English Translation

Activations this week:

August 24th - August 30th

If pre-order date is between August 30th - September 14th:

Activation by end of February 2021

If pre-order date is between September 14th - October 22nd:

Activation by end of March 2021

If pre-order date is between October 22nd - November 2nd:

Activation by end of April 2021

If pre-order date is between November 2nd - November 17th:

Activation by end of May 2021

If pre-order date is between November 17th - December 21st:

Activation by end of June 2021

If pre-order date is between December 21st - January 8th:

Activation by end of July 2021

If pre-order date is between January 8th - January 18th:

Activation by end of August 2021

If pre-order date is January 18th or later:

Activation by end of September 2021

 

AMSTERDAM:

Deutsche Übersetzung

Aktivierungen diese Woche:

Keine*

Vorbestelldatum zwischen 16. Oktober - 02. November:

Voraussichtliche Aktivierung bis Ende Januar 2021 

Vorbestelldatum zwischen 02. November - 19. November:

Voraussichtliche Aktivierung bis Ende Februar 2021 

Vorbestelldatum zwischen 19. November - 10. Dezember:

Voraussichtliche Aktivierung bis Ende März 2021 

Vorbestelldatum zwischen 10. Dezember - 21. Dezember:

Voraussichtliche Aktivierung bis Ende April 2021 

Vorbestelldatum zwischen 21. Dezember - 6. Januar:

Voraussichtliche Aktivierung bis Ende Mai 2021 

Vorbestelldatum zwischen 6. Januar - 18. Januar:

Voraussichtliche Aktivierung bis Ende Juni 2021 

Vorbestelldatum ist der 18. Januar oder später:

Voraussichtliche Aktivierung bis Ende Juli 2021 

**Wir erleben hohe Auslastung und Warteschlangen, daher aktivieren wir diese Woche keine Benutzer in diesem Rechenzentrum.

 

English Translation

Activations this week:

None*

If pre-order date is between October 16th - November 2nd:

Activation by end of January 2021

If pre-order date is between November 2nd - November 19th:

Activation by end of February 2021

If pre-order date is between November 19th - December 10th:

Activation by end of March 2021

If pre-order date is between December 10th - December 21st:

Activation by end of April 2021

If pre-order date is between December 21st - January 6th:

Activation by end of May 2021

If pre-order date is between January 6th - January 18th:

Activation by end of June 2021

If pre-order date is January 18th or later:

Activation by end of July 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:

https://forum.shadow.tech/activation-account-billing-31/activation-58


139 replies

Userlevel 3

Please hire more people. I ordered my shadow nearly 3 months ago and I was really hyped to get my shadow pc this week. Unfortunately no activations this week for amsterdam servers:rolling_eyes:

Userlevel 1

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?

Userlevel 1

Bruh, i ordered my shadow from texas cause im in Georgia and it said mid of January, it is the mid of january but now they say no because of more people r using it. Shadow team, if ur reading this, i will take out my order if you guys dont activate my account by wednesday

Rip those texas server, gotta wait another week 😔 all i need is another activation approximation.

Userlevel 1

Oh No. I hast Hope soo much that i can Play thus Week. I orderd at ocotber 28

Userlevel 1

No activation this week?  I ordered 19 oct 2019...still wait for infinite :-)

Userlevel 1

Cancelled my pre order and just built a pc instead. The wait times are actually ridiculous 🤦‍♂️ 

Is there literally any update as to when Texas will be activated. 

Ordered my Shadow on the 7th and waited till the 14th for activation

 

Got news no activations for the entirety of that week and asked to wait till mid January

 

Mid January has already passed and this week is saying again no activations this week either

 

Is there really any updates on the situation or are y'all just going keep pulling my leg giving out false dates

 

 

 

Userlevel 1

ik right, im not gonna cancel it, but if they dont give my activation this week im going to tweet out how bad shadow is

Paris Data Centre times are actually ridiculous. I know that there’s many people waiting, but waiting 8 months for a shadow is extremely long, worth it, but I hoped it was shortened by a few months. Hopefully, infinite, etc, come out so that wait times can go down a little. 

Userlevel 6
Badge +4

@Sid Thanks for reaching out.  I do not have information about specific Shadow activations but from the information I have, you should receive your Shadow by the end of January 2021.

Userlevel 6
Badge +4

@TeufelsNacht Unfortunately, this post is only for Shadow Boost updates.  I don’t have any information about Shadow Ultra and Infinite for the EU at this time.

Userlevel 1

@BrittaneyFromShadow, when will i get mine, im in texas data centers and i ordered in January 8 or 7

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?

same boat as you brother, excitement for activation now replaced by annoyance. 

 

Userlevel 6
Badge +4

@DsVoid As mentioned above, I do not have any information for specific Shadow activations.   However, from the information I have, you should receive your Shadow before the end of January.

@DsVoid As mentioned above, I do not have any information for specific Shadow activations.   However, from the information I have, you should receive your Shadow before the end of January.

From some of the people that I have seen throughout the forums some wait years or months before getting their code can you tell us that those are accidental extremes 

 

I don't want to cancel my pre order and I do applaud you and the company for having a forum where customers can give their grievances ( unlike other game streaming services ) but I do have to worry when there is hardly any information about what I'm looking for activation wise and when said activation will be besides extremely vague statements as "the end of January" when the previous statement was "the mid of January" 

 

I understand it ain't possible for you to know when exactly a person's account will be good to go but it's also beating on us who are excited to get our systems and that excitement slowly forms into worry and annoyance of light information to help us.

Hi, I ordered from the Paris data center,

Do I really have to wait for  August 30th for Activation

So I have to wait 7 months 

A lot of you are complaining about the wait time; let me tell you it’s well worth the wait! I have had Shadow before and the activation would take about an hour, but now I have to wait 3 months for my virtual machine (New York Datacenter); it just goes to show the high amount of requests they have now. I am assuming because of COVID? Everyone is home and wants to game, but can’t afford to spend $2,000 on a gaming PC. I fully understand why there is wait, Shadow is perfect. Cheap and super reliable! I remember sitting in class, and being able to play Total War during those boring lectures. It’s crazy, all you need is internet connection and you have access to play your favorite games. I ordered in December and not due for activation until March; it’s a long wait, but I know it’s well worth it. Thank you Shadow for your services. I wish we could pay like an extra fee to speed up the wait que, but I could see how that would push other people further back as those than can afford it, will keep jumping the line.

Hi, I ordered from the Paris data center,

Do I really have to wait for  August 30th for Activation

So I have to wait 7 months 

You Know, I ordered september 7th and I still wait…. Good luck ! 

Bruh, i ordered my shadow from texas cause im in Georgia and it said mid of January, it is the mid of january but now they say no because of more people r using it. Shadow team, if ur reading this, i will take out my order if you guys dont activate my account by wednesday

same here i ordered mine January 8th I've been waiting about 11 days so far 

 

A lot of you are complaining about the wait time; let me tell you it’s well worth the wait! I have had Shadow before and the activation would take about an hour, but now I have to wait 3 months for my virtual machine (New York Datacenter); it just goes to show the high amount of requests they have now. I am assuming because of COVID? Everyone is home and wants to game, but can’t afford to spend $2,000 on a gaming PC. I fully understand why there is wait, Shadow is perfect. Cheap and super reliable! I remember sitting in class, and being able to play Total War during those boring lectures. It’s crazy, all you need is internet connection and you have access to play your favorite games. I ordered in December and not due for activation until March; it’s a long wait, but I know it’s well worth it. Thank you Shadow for your services. I wish we could pay like an extra fee to speed up the wait que, but I could see how that would push other people further back as those than can afford it, will keep jumping the line.

yeah i liked it when i had it but i had to stop paying for it because of covid couldn't keep on paying for it and now i lost everything and have to start over but yes i do agree its great they just need to speed up this process by a lot 

 

Struggling to understand what justifies an 8 month delay for orders in Paris DC. It really is frustrating when other data centres have a lead time of a few weeks. I’m trying to remain patient but apparently my order won’t be ready until July. This kinda feels like backing a product on kickstarter rather than an existing product from an established company. 

TEXAS:

Activations this week:

None*

If pre-order date is between December 31st - January 8th:

Activation by middle of January 2021

 

Next week is the end of January, we are already almost a week past the middle of the month…

I might just cancel because i have waited awile, and I hear that people have wated up to three or four months.My shadow isnt set to be ready for two or three months, there should be some sort of extra payment you can make to get your ready sooner.I would pay up to 18$ to have mine ready by February,4.

 

You know what's funny? My shadow was activated last year. I am asked several times now, if I would recommend shadow to my friends. By all honesty what do you think I say? Yes shadow is nice and I am glad i ordered it last year. But would you recommend anything with a waiting time around 6 Months? You from Shadow have already a terrible reputation in gaming magazines and online test because of the waiting times and your incredible lack of information. Don't get me wrong, i really like your product and I hope shadow will be on top with cloud gaming. I have an amazing gaming experience, even with vr games like half life alyx. But you should stop telling people empty hang on phrases and start tell them how you will improve. And yes I know with covid everything is difficult but that can not be an excuse for everything. That critic aside I wish all of you the best and stay healthy. 

Reply