01/19 Weekly Post: Shadow Boost Activation Update

  • 19 January 2021
  • 139 replies
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01/19 Weekly Post: Shadow Boost Activation Update

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139 replies

Userlevel 1

Ordered during October and should have gotten activated end of January. (Amsterdam)

Now i received an email tellibg me that my activation has been pushed back to end of February.

 

Shadow vould atleast give us a free month now for the extra wait, but of course, nothing.

This is ridiculous and i will just refund now.

 

Good idea. Im refunding too now

Userlevel 4

I still don’t get why US-Datacenters can activate within 1-2 months and EU-Customers have to wait up to 9(!) months for activation. Just got my delay from “End of January” to “End of Febuary” minutes ago - I DO NOT UNDERSTAND - get more employees or optimize your processes or get at least more transparent WHY! “High usage” because of “Cyberpunk” isn’t a real transparent reason for waiting customers!

Userlevel 4

I still don’t get why US-Datacenters can activate within 1-2 months and EU-Customers have to wait up to 9(!) months for activation. Just got my delay from “End of January” to “End of Febuary” minutes ago - I DO NOT UNDERSTAND - get more employees or optimize your processes or get at least more transparent WHY! “High usage” because of “Cyberpunk” isn’t a real transparent reason for waiting customers!

e.g. state how many activation you do per day/week per datacenter, say how many orders are currently waiting, show on the customer account how many activations there are in front… there are soooo many possibilities you could do for your CUSTOMERS - the ones that PAY for your job!

Userlevel 3

Jesus,..

 

I just got an email, I hoped it would say “Hey, we’ve activated your shadow”, but NOPE, you have to wait another month.

 

are you kidding me?

Userlevel 3

I still don’t get why US-Datacenters can activate within 1-2 months and EU-Customers have to wait up to 9(!) months for activation. Just got my delay from “End of January” to “End of Febuary” minutes ago - I DO NOT UNDERSTAND - get more employees or optimize your processes or get at least more transparent WHY! “High usage” because of “Cyberpunk” isn’t a real transparent reason for waiting customers!

oh, you got that email too?

Badge

Hey #TeamShadow,

 

Welcome to this week’s activation update!  

 

🥖 Tu es francophone ? Consulte la partie “PARIS” pour obtenir des infos sur les activations. ⚠ Les commentaires se font uniquement en anglais.

 

🇩🇪 Du bist deutschsprachig? Informationen über Aktivierungen für Deutschland findest du im Abschnitt "Amsterdam". ⚠ Bitte kommentiere hier nur auf Englisch.

 

This week’s activations are rolling along at a steady pace across all datacenters. We do not have activations scheduled in the CH or TX datacenters this week due to high peak usage.

 

Thank you for your patience as you wait for your Shadow! While you wait for activation, we hope you take a moment to browse the forum to see what else the community is buzzing about. A good place to start is always with introducing yourself to #TeamShadow :)

 

As a reminder:

-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter

 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

CHICAGO:

Activations this week:

None*

If pre-order date is between December 13th - January 11th:

Activation by middle-late January 2021

If pre-order date is between January 11th - January 18th:

Activation by middle-late January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

TEXAS:

Activations this week:

None*

If pre-order date is between December 31st - January 8th:

Activation by middle of January 2021

If pre-order date is between January 8th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

NEW YORK:

Activations this week:

November 30th - December 7th

If pre-order date is between December 7th - December 21st:

Activation by end of February 2021

If pre-order date is between December 21st - January 11th:

Activation by end of March 2021

If pre-order date is January 11th or later:

Activation by end of April 2021



 

SANTA CLARA:

Activations this week:

December 30th - January 5th

If pre-order date is between January 5th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021


 

PARIS:

Traduction française

Activations cette semaine :

24 août - 30 août 

Date de précommande comprise entre 30 août  - 14 septembre :

Activation prévue d’ici fin février 2021

Date de précommande comprise entre 14 septembre - 22 octobre :

Activation prévue d’ici fin mars 2021

Date de précommande comprise entre 22 octobre - 2 novembre:

Activation prévue d’ici fin avril 2021

Date de précommande comprise entre 2 novembre - 17 novembre:

Activation prévue d’ici fin mai 2021

Date de précommande comprise entre 17 novembre - 21 décembre:

Activation prévue d’ici fin juin 2021

Date de précommande comprise entre 21 décembre - 8 janvier:

Activation prévue d’ici fin juillet 2021

Date de précommande comprise entre 8 janvier - 18 janvier :

Activation prévue d’ici fin août 2021

Date de précommande à partir du 18 janvier:

Activation prévue d’ici fin septembre 2021


 

English Translation

Activations this week:

August 24th - August 30th

If pre-order date is between August 30th - September 14th:

Activation by end of February 2021

If pre-order date is between September 14th - October 22nd:

Activation by end of March 2021

If pre-order date is between October 22nd - November 2nd:

Activation by end of April 2021

If pre-order date is between November 2nd - November 17th:

Activation by end of May 2021

If pre-order date is between November 17th - December 21st:

Activation by end of June 2021

If pre-order date is between December 21st - January 8th:

Activation by end of July 2021

If pre-order date is between January 8th - January 18th:

Activation by end of August 2021

If pre-order date is January 18th or later:

Activation by end of September 2021

 

AMSTERDAM:

Deutsche Übersetzung

Aktivierungen diese Woche:

Keine*

Vorbestelldatum zwischen 16. Oktober - 02. November:

Voraussichtliche Aktivierung bis Ende Januar 2021 

Vorbestelldatum zwischen 02. November - 19. November:

Voraussichtliche Aktivierung bis Ende Februar 2021 

Vorbestelldatum zwischen 19. November - 10. Dezember:

Voraussichtliche Aktivierung bis Ende März 2021 

Vorbestelldatum zwischen 10. Dezember - 21. Dezember:

Voraussichtliche Aktivierung bis Ende April 2021 

Vorbestelldatum zwischen 21. Dezember - 6. Januar:

Voraussichtliche Aktivierung bis Ende Mai 2021 

Vorbestelldatum zwischen 6. Januar - 18. Januar:

Voraussichtliche Aktivierung bis Ende Juni 2021 

Vorbestelldatum ist der 18. Januar oder später:

Voraussichtliche Aktivierung bis Ende Juli 2021 

**Wir erleben hohe Auslastung und Warteschlangen, daher aktivieren wir diese Woche keine Benutzer in diesem Rechenzentrum.

 

English Translation

Activations this week:

None*

If pre-order date is between October 16th - November 2nd:

Activation by end of January 2021

If pre-order date is between November 2nd - November 19th:

Activation by end of February 2021

If pre-order date is between November 19th - December 10th:

Activation by end of March 2021

If pre-order date is between December 10th - December 21st:

Activation by end of April 2021

If pre-order date is between December 21st - January 6th:

Activation by end of May 2021

If pre-order date is between January 6th - January 18th:

Activation by end of June 2021

If pre-order date is January 18th or later:

Activation by end of July 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:

https://forum.shadow.tech/activation-account-billing-31/activation-58

Just got notified that my shadow won't be activated till February now and I live in California. I was supposed to receive mine today the 21st because I purchased on the 8th. We need better communication from you guys.

Userlevel 4

I still don’t get why US-Datacenters can activate within 1-2 months and EU-Customers have to wait up to 9(!) months for activation. Just got my delay from “End of January” to “End of Febuary” minutes ago - I DO NOT UNDERSTAND - get more employees or optimize your processes or get at least more transparent WHY! “High usage” because of “Cyberpunk” isn’t a real transparent reason for waiting customers!

oh, you got that email too?

yes - i think ALL EU customers ordered 16th-30th of october got that...

Userlevel 1
Badge

So is this how it's going to be?. I wanted shadow cause I was looking for a cloud based setup for my emulators. When I signed up the wait time didn't seem so long but now I'm reading all these stories of people having to wait 8 months. Now my January 21st appointment is moved to the end of February even though according to THIS post because I ordered on January 4th I should be getting it by the end of this month. For what? A PC with a 256 gb drive and a GTX 1080.

 

If your having problems then say so. Be more open about what's actually holding things up don't promise activation days you know you can't keep and then changing it on them without so much as an email.

 

Someone please tell me right now is this their M.O. Lure you in on the pre order and keep moving the goal posts till 6 months go by and you forgot you ordered the damn thing. Someone tell me now I'll cancel my pre order and walk away before this gives me any more of a head ache.

All i read is Shadow Boost. I preordert Shadow Ultra Dezember 2019 (yes 2019). Is activation of Shadow Ultra planed or is this cancelt to set up just Boost?

Just got also the information that activation will be delayed another month because of Cyberpunk…

 

I wanted to give it a chance, but slowly i think its easier and reliable to get some new components for my own desctop pc...

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

With the last e-mail, the confidence to offer something that is in the stars is really unreasonable. Because of a game like cyberpunk. Why don't you deactivate the registrations if you can't keep it anyway.

I pre-ordered on Jan 14, so why am I being told on my orders page that my activation will happen at the end of February? Can shadow please be honest with their customers and give us realistic activation dates instead of promising one week activation and delaying 20 times.

Yesterday my account said the pc would be done by today. Just checked today and now it will be done by the end of Feb. Actually miffed cuz I had a plan for today’s gaming crusade into vr.

Several different sources say different things unfortunately as for activation goes. Chicago hasn’t had a single activation in two weeks, while I am a patient man as I only ordered mine on January 13th; the bot says end of January, so does this post based on the date I applied, and until today it said it would be activated today as well. Now its saying on the orders page no activation until the end of February, the lack of consistency between several of your platforms, posts, and support is a little misleading and disappointing. I am hoping I can get a more definitive answer as far as when my activation will be, for now it could be anywhere in the next month and a half, despite being led to believe it will be ready today or sometime in the next week. Hope you guys figure it out and I’m looking forward to using your service, whenever that is.

You know I was going to write a reply earlier saying I hope that this literally legitly turns on the 21st Chicago server like I said it was when I signed up now it's saying end of February I don't know if I should trust this place or not but my buddy is a huge YouTuber I'm on a show a lot with a lot of new tech I was going to try to sound for a month and then give it a nice review and you know help promote it I don't think so anymore it's like the same old story down servers it's like of course why don't you plan for that you know everyone's on covid everyone's playing video games look at how the ps5s are look how graphics cards are I don't know if I can recommend this first of all I can't even try it so I don't know I'm pretty upset and to be honest I look at the most of the replies that the same old story I think this is brought on to we too soon for pre-orders sad

Was suppose to be activated today assumed it would be delayed but now its saying end of February, you've got to be kidding. Why say bs dates to begin with.

Shut down registration. Do not accept new clients. Pushing activation back a week or two is one thing, but multiple times and now over a month extra on top of the already long wait? That’s is just going to harm your reputation.

This frustrating because of cyperpunk 2077 game not even that good. I just paid for shadow a week ago and I was supposed to get it today, but no I have to wait end of February cause of cyperpunk 2077 stupid game….

Edit: I actually ordered it 2 weeks ago

 

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

Dude I’m pretty sure your gonna get it on that date it’s just the Chicago and Texas servers.If not I suggest a refund because of the misleading information.

Shut down registration. Do not accept new clients. Pushing activation back a week or two is one thing, but multiple times and now over a month extra on top of the already long wait? That’s is just going to harm your reputation.

I agree they should at least accept servers that don’t have high usage or people who have been waiting about 2 to 8 months because it seems they are doing activation on newer accounts then people who have been waiting longer.

Placed my paperspace order today. I suggest other do the same!

Placed my paperspace order today. I suggest other do the same!

Can you tell me how good it is. I want try ordering it too.

When will the next activation dates be? Please reply. I missed Amsterdam dates so i need you to tell me how often you do these activation dates.

When will the next activation dates be? Please reply. I missed Amsterdam dates so i need you to tell me how often you do these activation dates.

The activation could be from end of January or end of February I don’t know especially from Amsterdam when you’ll get it. Hope this helps :)

If not, a lot of people are actually refunding but if wanna wait it’s kinda worth it.

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