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01/19 Weekly Post: Shadow Boost Activation Update

01/19 Weekly Post: Shadow Boost Activation Update
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139 replies

I

When will the weakly updates be posted...its 8”oclock for me. What time zone is this based off of?

 

NoReply
Userlevel 3

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

 

hmmm…?

D

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

OK now I cancel my order, I totally loose trust in you.

More the time pass more blurry are things, we've be waiting long enough.

Your project is a monstres mess

C
Userlevel 2

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?


Did you ever get your Shadow?

as someone who ordered on the 10th for Chicago servers, I will answer on his behalf. on the 21st “ activation day” it was then postponed until end of February. 

I though the postpone was only for Amsterdam, but it’s Chicago aswell?

D

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

 

hmmm…?

Have a feeling that means there still are no activations this week for tx/ch but the activation estimate is still “mid January” like it has been all month. 

P

You know what's funny? My shadow was activated last year. I am asked several times now, if I would recommend shadow to my friends. By all honesty what do you think I say? Yes shadow is nice and I am glad i ordered it last year. But would you recommend anything with a waiting time around 6 Months? You from Shadow have already a terrible reputation in gaming magazines and online test because of the waiting times and your incredible lack of information. Don't get me wrong, i really like your product and I hope shadow will be on top with cloud gaming. I have an amazing gaming experience, even with vr games like half life alyx. But you should stop telling people empty hang on phrases and start tell them how you will improve. And yes I know with covid everything is difficult but that can not be an excuse for everything. That critic aside I wish all of you the best and stay healthy. 

The newest excuse is not COVID, now its Cyberpunk...what a joke. Guys don’t tell us phrases. It is better not to give out any information than to fool people. I've been put off twice now and am already looking forward to the third time...NOT!!! Best regards from a angry customer from Germany.

P

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Chilliad

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Geez, thats like the only thing thats bringing shadow down, im sure its a great service once you get it and all, but man it really do be sounding like a mess atm 😕. Bright side I can see is that atleast they don’t charge you monthly, not right after they activate your shadow. 

C

Yikes.

Just, like, from a PR perspective, "I cannot give you an update because I'm getting inconsistent information internally" does not strike me as something the representative of a company should be saying in a blog post lol. But hey, you do you Shadow

 

I

This is cancer. The countless days and months of waiting. Its pure agony.

I

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Damn right.

I
 

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

same

Same

F

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?

so have i, im hoping we wont have to wait until next week and we will get it on the 21st like what was promised.

I ordered January 5th, and it said available on the 21st. But doesn’t look like they are doing any activations this week in the Chicago Datacenter. 

honestly think its bullshit that they have specific dates almost s if they are promising that we will get it that day but then they are just like “lol, yeah no. wait an extra month.”.

Happened to me. Ordered on early January, they said it’d ready by the 21st. Well, the 21st came and I logged in to find that my activation was pushed back until the end of February 🤦🏽‍♂️. Seems like ill have a better shot finding a ps5 or XboxSX before ill get my order activated. 🤷🏽‍♂️ 

P

Yikes.

Just, like, from a PR perspective, "I cannot give you an update because I'm getting inconsistent information internally" does not strike me as something the representative of a company should be saying in a blog post lol. But hey, you do you Shadow

 


Exactly. Blew my mind when I saw that. Major red flag.

Must say though, I haven’t been personally delayed, yet. Nothing I have seen is giving me any hope. My activation is this week (supposedly).

F

when I heard of Shadow I was hyped.. signed up and everything.. turns out I have to wait until August 2021...making me feel less hyped about it.

Chilliad
 

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

same

Same

same

Chilliad

Happened to me. Ordered on early January, they said it’d ready by the 21st. Well, the 21st came and I logged in to find that my activation was pushed back until the end of February 🤦🏽‍♂️. Seems like ill have a better shot finding a ps5 or XboxSX before ill get my order activated. 🤷🏽‍♂️ 

How do you know if your shadow gets pushed back? Do they send an email or something? Mine was supposed to be ready on January 14th when I bought it in the 5th, but I mean it never happened, im just hoping that the next activation post has texas on the list ahhhh. 

T
Badge

I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

D

I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

Thx for your comment, I directly went to my account and it was actived today too. I'm on Paris DC

JMPX
Userlevel 1

I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

Thx for your comment, I directly went to my account and it was activated today too. I'm on Paris DC

My activation was supposed to be yesterday. Im in chicago datacenters too. I hope I don’t have to wait like 3 months or before. I didn’t get an email stating it was being pushed back though.

C
Userlevel 2

Oh my god, the activation post is still being delayed? This is so god damn unprofessional, it’s not even funny anymore. HOW ARE YOU ALL SO INCOMPETENT?

 

Maybe you guys should reconsider if you are really ready to join the global market. Because with a business performance like this, you will just get sued by investors and loose your community to the competition. And even worse: The few of your community who are not angry right now, will also go over time. I mean: Peak usage in multiple data centers, over more than a month? Thats insane. My tip: Close the data centers! Stop the activation queue! Not the activations, the god damn queue!!! STOP ACCEPTING NEW PEOPLE IF YOU CAN’T DELIVER WHAT YOU ARE SAYING.

 

This is making me so damn angry. Not only from a customer sperspective, but from a business perspective as well. Does Shadow even have a CEO?! Because it looks like an intern is just dicing on what to do next.

 

But the best thing in my opinion are the 5 customers I noticed here, that keep calling people like me (and 99% of you) “crybabies” for complaining about the >aweful< service. Well go on sheep, defend a service that lets you wait a full year for what you can setup in an hour. You are literally the reason why there are companies that think this is okay. But how would I know how that impacts the decision making process, right? I’m just leading a few companies. Nothing special.

T

Damn coldjackie you need to grow up and wait for your turn. I have to wait until September but you don’t see me moaning about it. The reason why it’s probably taking a while is maybe because they are short of staff because of COVID and there are thousands of activations they need to do and it takes Time. So shut up and be patient 

O

I’m literally about to kill myself waiting this long. If I don’t get this at the beginning of February I am going to be piss and I’m going to cancel and do a refund.

T
Userlevel 2
Badge

I waited 5 months, was well worth the wait! Playing fs 2020 now and it is amazing. The wait was like waiting for Xmas as a child, all part of the fun lol!

F
Userlevel 3

I waited 5 months, was well worth the wait! Playing fs 2020 now and it is amazing. The wait was like waiting for Xmas as a child, all part of the fun lol!

 

I have the impression that those comments are somehow fake. They are meant to keep us waiting people in line. I mean why would someone who’s account has been activated bother to read and write in this thread?

 

This adds to my anger I have regarding the delay and the unprofessional behaviour of shadow. 

 

  1. Its ridiculous that you have to look for your activation date in such a chaotic forum. The timetable for your datacenter should be in your account.
  2. When the company itself shows to he public that there are huge problems - shit is getting real.
  3. Calling Cyberpunk the reason for delay is just a joke. I mean you offer a service so that people can play a game. It cant be a surprise that they do want they are meant to do: playing games. Its like you are running a club and it appears to be a problem for you that people are dancing.

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