01/19 Weekly Post: Shadow Boost Activation Update

01/19 Weekly Post: Shadow Boost Activation Update
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Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

Hey #TeamShadow,

 

Welcome to this week’s activation update!  

 

🥖 Tu es francophone ? Consulte la partie “PARIS” pour obtenir des infos sur les activations. ⚠ Les commentaires se font uniquement en anglais.

 

🇩🇪 Du bist deutschsprachig? Informationen über Aktivierungen für Deutschland findest du im Abschnitt "Amsterdam". ⚠ Bitte kommentiere hier nur auf Englisch.

 

This week’s activations are rolling along at a steady pace across all datacenters. We do not have activations scheduled in the CH or TX datacenters this week due to high peak usage.

 

Thank you for your patience as you wait for your Shadow! While you wait for activation, we hope you take a moment to browse the forum to see what else the community is buzzing about. A good place to start is always with introducing yourself to #TeamShadow :)

 

As a reminder:

-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter

 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

CHICAGO:

Activations this week:

None*

If pre-order date is between December 13th - January 11th:

Activation by middle-late January 2021

If pre-order date is between January 11th - January 18th:

Activation by middle-late January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

TEXAS:

Activations this week:

None*

If pre-order date is between December 31st - January 8th:

Activation by middle of January 2021

If pre-order date is between January 8th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

NEW YORK:

Activations this week:

November 30th - December 7th

If pre-order date is between December 7th - December 21st:

Activation by end of February 2021

If pre-order date is between December 21st - January 11th:

Activation by end of March 2021

If pre-order date is January 11th or later:

Activation by end of April 2021



 

SANTA CLARA:

Activations this week:

December 30th - January 5th

If pre-order date is between January 5th - January 18th:

Activation by end of January 2021

If pre-order date is January 18th or later:

Activation by end of February 2021


 

PARIS:

Traduction française

Activations cette semaine :

24 août - 30 août 

Date de précommande comprise entre 30 août  - 14 septembre :

Activation prévue d’ici fin février 2021

Date de précommande comprise entre 14 septembre - 22 octobre :

Activation prévue d’ici fin mars 2021

Date de précommande comprise entre 22 octobre - 2 novembre:

Activation prévue d’ici fin avril 2021

Date de précommande comprise entre 2 novembre - 17 novembre:

Activation prévue d’ici fin mai 2021

Date de précommande comprise entre 17 novembre - 21 décembre:

Activation prévue d’ici fin juin 2021

Date de précommande comprise entre 21 décembre - 8 janvier:

Activation prévue d’ici fin juillet 2021

Date de précommande comprise entre 8 janvier - 18 janvier :

Activation prévue d’ici fin août 2021

Date de précommande à partir du 18 janvier:

Activation prévue d’ici fin septembre 2021


 

English Translation

Activations this week:

August 24th - August 30th

If pre-order date is between August 30th - September 14th:

Activation by end of February 2021

If pre-order date is between September 14th - October 22nd:

Activation by end of March 2021

If pre-order date is between October 22nd - November 2nd:

Activation by end of April 2021

If pre-order date is between November 2nd - November 17th:

Activation by end of May 2021

If pre-order date is between November 17th - December 21st:

Activation by end of June 2021

If pre-order date is between December 21st - January 8th:

Activation by end of July 2021

If pre-order date is between January 8th - January 18th:

Activation by end of August 2021

If pre-order date is January 18th or later:

Activation by end of September 2021

 

AMSTERDAM:

Deutsche Übersetzung

Aktivierungen diese Woche:

Keine*

Vorbestelldatum zwischen 16. Oktober - 02. November:

Voraussichtliche Aktivierung bis Ende Januar 2021 

Vorbestelldatum zwischen 02. November - 19. November:

Voraussichtliche Aktivierung bis Ende Februar 2021 

Vorbestelldatum zwischen 19. November - 10. Dezember:

Voraussichtliche Aktivierung bis Ende März 2021 

Vorbestelldatum zwischen 10. Dezember - 21. Dezember:

Voraussichtliche Aktivierung bis Ende April 2021 

Vorbestelldatum zwischen 21. Dezember - 6. Januar:

Voraussichtliche Aktivierung bis Ende Mai 2021 

Vorbestelldatum zwischen 6. Januar - 18. Januar:

Voraussichtliche Aktivierung bis Ende Juni 2021 

Vorbestelldatum ist der 18. Januar oder später:

Voraussichtliche Aktivierung bis Ende Juli 2021 

**Wir erleben hohe Auslastung und Warteschlangen, daher aktivieren wir diese Woche keine Benutzer in diesem Rechenzentrum.

 

English Translation

Activations this week:

None*

If pre-order date is between October 16th - November 2nd:

Activation by end of January 2021

If pre-order date is between November 2nd - November 19th:

Activation by end of February 2021

If pre-order date is between November 19th - December 10th:

Activation by end of March 2021

If pre-order date is between December 10th - December 21st:

Activation by end of April 2021

If pre-order date is between December 21st - January 6th:

Activation by end of May 2021

If pre-order date is between January 6th - January 18th:

Activation by end of June 2021

If pre-order date is January 18th or later:

Activation by end of July 2021

*We are experiencing high peak rates and queues so we are not activating users in this data center this week. 


 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:

https://forum.shadow.tech/activation-account-billing-31/activation-58


139 replies

When will the weakly updates be posted...its 8”oclock for me. What time zone is this based off of?

 

Userlevel 3

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

 

hmmm…?

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

OK now I cancel my order, I totally loose trust in you.

More the time pass more blurry are things, we've be waiting long enough.

Your project is a monstres mess

Userlevel 2

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?


Did you ever get your Shadow?

as someone who ordered on the 10th for Chicago servers, I will answer on his behalf. on the 21st “ activation day” it was then postponed until end of February. 

I though the postpone was only for Amsterdam, but it’s Chicago aswell?

Update: Due to receiving conflicting information, I will not be posting the new activation update until I have accurate information.

 

hmmm…?

Have a feeling that means there still are no activations this week for tx/ch but the activation estimate is still “mid January” like it has been all month. 

You know what's funny? My shadow was activated last year. I am asked several times now, if I would recommend shadow to my friends. By all honesty what do you think I say? Yes shadow is nice and I am glad i ordered it last year. But would you recommend anything with a waiting time around 6 Months? You from Shadow have already a terrible reputation in gaming magazines and online test because of the waiting times and your incredible lack of information. Don't get me wrong, i really like your product and I hope shadow will be on top with cloud gaming. I have an amazing gaming experience, even with vr games like half life alyx. But you should stop telling people empty hang on phrases and start tell them how you will improve. And yes I know with covid everything is difficult but that can not be an excuse for everything. That critic aside I wish all of you the best and stay healthy. 

The newest excuse is not COVID, now its Cyberpunk...what a joke. Guys don’t tell us phrases. It is better not to give out any information than to fool people. I've been put off twice now and am already looking forward to the third time...NOT!!! Best regards from a angry customer from Germany.

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Geez, thats like the only thing thats bringing shadow down, im sure its a great service once you get it and all, but man it really do be sounding like a mess atm :/. Bright side I can see is that atleast they don’t charge you monthly, not right after they activate your shadow. 

Yikes.

Just, like, from a PR perspective, "I cannot give you an update because I'm getting inconsistent information internally" does not strike me as something the representative of a company should be saying in a blog post lol. But hey, you do you Shadow

 

This is cancer. The countless days and months of waiting. Its pure agony.

Not a good sign. Multiple delays in service activation for various reasons, in what looks like every region that they’re in for every subscriber for the past several months.

Now they are delaying their notification of delay.

Sounds like they are imploding, but still accepting money from people that will never get service.

 

Damn right.

 

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

same

Same

Hi, I ordered from Chicago servers January 11,2021. It says activation date is January 21, 2021. Is this still gonna be activated on this date or will there be given another date of expectation?

so have i, im hoping we wont have to wait until next week and we will get it on the 21st like what was promised.

I ordered January 5th, and it said available on the 21st. But doesn’t look like they are doing any activations this week in the Chicago Datacenter. 

honestly think its bullshit that they have specific dates almost s if they are promising that we will get it that day but then they are just like “lol, yeah no. wait an extra month.”.

Happened to me. Ordered on early January, they said it’d ready by the 21st. Well, the 21st came and I logged in to find that my activation was pushed back until the end of February 🤦🏽‍♂️. Seems like ill have a better shot finding a ps5 or XboxSX before ill get my order activated. 🤷🏽‍♂️ 

Yikes.

Just, like, from a PR perspective, "I cannot give you an update because I'm getting inconsistent information internally" does not strike me as something the representative of a company should be saying in a blog post lol. But hey, you do you Shadow

 


Exactly. Blew my mind when I saw that. Major red flag.

Must say though, I haven’t been personally delayed, yet. Nothing I have seen is giving me any hope. My activation is this week (supposedly).

when I heard of Shadow I was hyped.. signed up and everything.. turns out I have to wait until August 2021...making me feel less hyped about it.

 

My shadow says it will get activated on the 28th. I hope it happens. Im in cali data centers

 

 

 

same

Same

same

Happened to me. Ordered on early January, they said it’d ready by the 21st. Well, the 21st came and I logged in to find that my activation was pushed back until the end of February 🤦🏽‍♂️. Seems like ill have a better shot finding a ps5 or XboxSX before ill get my order activated. 🤷🏽‍♂️ 

How do you know if your shadow gets pushed back? Do they send an email or something? Mine was supposed to be ready on January 14th when I bought it in the 5th, but I mean it never happened, im just hoping that the next activation post has texas on the list ahhhh. 

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I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

Thx for your comment, I directly went to my account and it was actived today too. I'm on Paris DC

Userlevel 1

I was supposed to have a Jan 21st activation but like everyone else it got pushed back to the end of February. I woke up this morning and my shadow had been activated. 

 

Did that happen for anyone else? Chicago data center btw.

Also for anyone wondering, it's great. I got it for mostly VR and it does the job. I did max it out on no mans sky though. Looked and ran pretty bad on medium.

Thx for your comment, I directly went to my account and it was activated today too. I'm on Paris DC

My activation was supposed to be yesterday. Im in chicago datacenters too. I hope I don’t have to wait like 3 months or before. I didn’t get an email stating it was being pushed back though.

Userlevel 2

Oh my god, the activation post is still being delayed? This is so god damn unprofessional, it’s not even funny anymore. HOW ARE YOU ALL SO INCOMPETENT?

 

Maybe you guys should reconsider if you are really ready to join the global market. Because with a business performance like this, you will just get sued by investors and loose your community to the competition. And even worse: The few of your community who are not angry right now, will also go over time. I mean: Peak usage in multiple data centers, over more than a month? Thats insane. My tip: Close the data centers! Stop the activation queue! Not the activations, the god damn queue!!! STOP ACCEPTING NEW PEOPLE IF YOU CAN’T DELIVER WHAT YOU ARE SAYING.

 

This is making me so damn angry. Not only from a customer sperspective, but from a business perspective as well. Does Shadow even have a CEO?! Because it looks like an intern is just dicing on what to do next.

 

But the best thing in my opinion are the 5 customers I noticed here, that keep calling people like me (and 99% of you) “crybabies” for complaining about the >aweful< service. Well go on sheep, defend a service that lets you wait a full year for what you can setup in an hour. You are literally the reason why there are companies that think this is okay. But how would I know how that impacts the decision making process, right? I’m just leading a few companies. Nothing special.

Damn coldjackie you need to grow up and wait for your turn. I have to wait until September but you don’t see me moaning about it. The reason why it’s probably taking a while is maybe because they are short of staff because of COVID and there are thousands of activations they need to do and it takes Time. So shut up and be patient 

I’m literally about to kill myself waiting this long. If I don’t get this at the beginning of February I am going to be piss and I’m going to cancel and do a refund.

Userlevel 2
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I waited 5 months, was well worth the wait! Playing fs 2020 now and it is amazing. The wait was like waiting for Xmas as a child, all part of the fun lol!

Userlevel 3

I waited 5 months, was well worth the wait! Playing fs 2020 now and it is amazing. The wait was like waiting for Xmas as a child, all part of the fun lol!

 

I have the impression that those comments are somehow fake. They are meant to keep us waiting people in line. I mean why would someone who’s account has been activated bother to read and write in this thread?

 

This adds to my anger I have regarding the delay and the unprofessional behaviour of shadow. 

 

  1. Its ridiculous that you have to look for your activation date in such a chaotic forum. The timetable for your datacenter should be in your account.
  2. When the company itself shows to he public that there are huge problems - shit is getting real.
  3. Calling Cyberpunk the reason for delay is just a joke. I mean you offer a service so that people can play a game. It cant be a surprise that they do want they are meant to do: playing games. Its like you are running a club and it appears to be a problem for you that people are dancing.

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