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04/05 Weekly Post: Shadow Boost Activation Update

04/05 Weekly Post: Shadow Boost Activation Update
Brittaney from Shadow
Userlevel 6
Badge +4

Hey #TeamShadow,

 

Welcome to this week’s activation update!  

 

🥖 Tu es francophone ? Consulte la partie “PARIS” pour obtenir des infos sur les activations. ⚠ Les commentaires se font uniquement en anglais.

 

🇩🇪 Du bist deutschsprachig? Informationen über Aktivierungen für Deutschland findest du im Abschnitt "Amsterdam". ⚠ Bitte kommentiere hier nur auf Englisch.

 

This week, we have heard that there may be delays in certain datacenters.  Please look at the information below to learn how you will be notified if you are an impacted user.

 

If you are looking for information on Shadow Ultra or Shadow Infinite, please check out the corresponding links:

 

Thank you for your patience as you wait for your Shadow! While you wait for activation, we hope you take a moment to browse the forum to see what else the community is buzzing about. A good place to start is always with introducing yourself to #TeamShadow :)

 

As a reminder:

-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter

 

Below is the activation information by datacenter. You can check which datacenter you belong to here. 

 

CHICAGO:

Activations this week:

None*

If pre-order date is between February 9th - March 3rd:

Activation by end of March 2021*

If pre-order date is between March 3rd - March 5th:

Activation by end of April 2021

If pre-order date is March 5th or later:

Activation by end of July 2021

*All preorders up to February 9th have been fulfilled; however, users who preordered from February 9th - March 3rd will be delayed.  Impacted users will receive an email.*

 

TEXAS:

Activations this week:

None*

If pre-order date is between February 23rd - March 3rd:

Activation by end of March 2021*

If pre-order date is between March 3rd - March 5th:

Activation by end of April 2021

If pre-order date is March 5th or later:

Activation by end of July 2021

*All preorders up to February 23rd have been fulfilled; however, users who preordered from February 23rd - March 3rd will be delayed.  Impacted users will receive an email.*

 

NEW YORK:

Activations this week:

None*

If pre-order date is between January 20th - February 4th:

Activation by end of April 2021

If pre-order date is between February 4th - February 11th:

Activation by end of May 2021

If pre-order date is between February 11th - February 19th:

Activation by end of June 2021

If pre-order date is between February 19th - March 9th:

Activation by end of July 2021

If pre-order date is March 9th or later:

Activation by end of October 2021

*All preorders up to January 20th have been fulfilled and our activations are currently on schedule*

 

SANTA CLARA:

Activations this week:

None*

If pre-order date is between February 22nd - March 9th:

Activation by end of May 2021

If pre-order date is March 9th or later:

Activation by end of August 2021

*All preorders up to February 22nd have been fulfilled and our activations are currently on schedule*

 

PARIS:

Traduction française

Activations cette semaine :

7 novembre - 10 novembre

Date de précommande comprise entre 10 novembre - 17 novembre:

Activation prévue d’ici fin mai 2021

Date de précommande comprise entre 17 novembre - 21 décembre:

Activation prévue d’ici fin juin 2021

Date de précommande comprise entre 21 décembre - 8 janvier:

Activation prévue d’ici fin juillet 2021

Date de précommande comprise entre 8 janvier - 18 janvier :

Activation prévue d’ici fin août 2021

Date de précommande comprise entre 18 janvier - 4 février :

Activation prévue d’ici fin septembre 2021

Date de précommande comprise entre 4 février - 11 février :

Activation prévue d’ici fin octobre 2021

Date de précommande comprise entre 11 février - 19 février :

Activation prévue d’ici fin novembre 2021

Date de précommande comprise entre 19 février - 9th mars:

Activation prévue d’ici fin décembre 2021

Date de précommande à partir du 9 mars :

Activation prévue d’ici fin mars 2022


 

English Translation

Activations this week:

November 7th - November 10th

If pre-order date is between November 10th - November 17th:

Activation by end of May 2021

If pre-order date is between November 17th - December 21st:

Activation by end of June 2021

If pre-order date is between December 21st - January 8th:

Activation by end of July 2021

If pre-order date is between January 8th - January 18th:

Activation by end of August 2021

If pre-order date is between January 18th - February 4th:

Activation by end of September 2021

If pre-order date is between February 4th - February 11th:

Activation by end of October 2021

If pre-order date is between February 11th - February 19th:

Activation by end of November 2021

If pre-order date is between February 19th - March 9th:

Activation by end of December 2021

If pre-order date is March 9th or later:

Activation by end of March 2022

 

AMSTERDAM:

Deutsche Übersetzung

Aktivierungen diese Woche:

5. Dezember - 9. Dzember

Vorbestelldatum zwischen 9. Dezember - 10. Dezember:

Voraussichtliche Aktivierung bis Ende März 2021* 

Vorbestelldatum zwischen 10. Dezember - 21. Dezember:

Voraussichtliche Aktivierung bis Ende April 2021 

Vorbestelldatum zwischen 21. Dezember - 6. Januar:

Voraussichtliche Aktivierung bis Ende Mai 2021 

Vorbestelldatum zwischen 6. Januar - 18. Januar:

Voraussichtliche Aktivierung bis Ende Juni 2021 

Vorbestelldatum zwischen 18. Januar - 4. Februar:

Voraussichtliche Aktivierung bis Ende Juli 2021 

Vorbestelldatum zwischen 4. Februar - 11. Februar:

Voraussichtliche Aktivierung bis Ende August 2021 

Vorbestelldatum zwischen 11. Februar - 19. Februar:

Voraussichtliche Aktivierung bis Ende September 2021 

Vorbestelldatum zwischen 19. Februar - 9. März :

Voraussichtliche Aktivierung bis Ende Oktober 2021 

Vorbestelldatum zwischen 9. März - 11 März :

Voraussichtliche Aktivierung bis Ende Januar 2022

Vorbestelldatum ist der 11 März oder später:

Voraussichtliche Aktivierung bis Ende März 2022

**Alle Vorbestellungen bis zum 9. Dezember wurden erfüllt; bei Benutzern, die zwischen dem 9. und 10. Dezember vorbestellt haben, kann es jedoch zu Verzögerungen kommen. Betroffene Nutzer werden eine E-Mail erhalten.* 

 

English Translation

Activations this week:

December 5th - December 9th

If pre-order date is between December 9th - December 10th:

Activation by end of March 2021*

If pre-order date is between December 10th - December 21st:

Activation by end of April 2021

If pre-order date is between December 21st - January 6th:

Activation by end of May 2021

If pre-order date is between January 6th - January 18th:

Activation by end of June 2021

If pre-order date is between January 18th - February 4th:

Activation by end of July 2021

If pre-order date is between February 4th - February 11th:

Activation by end of August 2021

If pre-order date is between February 11th - February 19th:

Activation by end of September 2021

If pre-order date is between February 19th - March 9th:

Activation by end of October 2021

If pre-order date is between March 9th - March 11th:

Activation by end of January 2022

If pre-order date is March 11th or later:

Activation by end of March 2022

*All preorders up to December 9th have been fulfilled; however, users who preordered from December 9th - December 10th may be delayed.  Impacted users will receive an email.*


 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:

https://forum.shadow.tech/activation-account-billing-31/activation-58

19 replies

C
Userlevel 3

My Shadow Boost was activated today morning (April 6th) with a delay of exactly 1 month.

I ordered on December 6th.

The original activation day was March 6th.

Relating to the “sorry”-email I was expecting an activation in the end of April. I´m very happy. This information is for those, who aren´t sure if the estimated activations will be in time. Or if the “sorry”-email is lie or not. 

The only thing I´m worry about is the current financial situation of Blade. I really hope that I will use Shadow for a long time. Furthermore I really hope that the waiting time for you guys will be reduced to 3-4 months maximum. Waiting a year or more is unbelievable...

 

S

So the Paris activations have gone past my order date now:

Ordered on

01 November 2019

 

Are the dates printed on here made up and I’ve just wasted a year and a half waiting for nothing?

Brittaney from Shadow
Userlevel 6
Badge +4

@Sambo We do not have any Shadow Boost orders left from 2019.  If you’re talking about Shadow Ultra or Infinite for the EU, please check here in the FAQ section.

G

So, I now have finally got my Shadow. 

I too got the email for that the activation may be end of April, but here I am: I've got postponed only 2 weeks.

I think Shadow now finally has their route back in sight, with 5 days worth of activation per week.

Hope you continue that and many others also get their shadow soon.

P

@Brittaney from Shadow FAQ does not refer to Shadow ultra activation schedule. Can you be more specific when you refer to the link where we could find answers please?

Unless you refer to “For now, preorders are maintained. The arrival of a new investor will allow us to have more clarity on the deployment plan” which is not exactly a schedule but just another excuse ?

thx

A

Hi there,

 

I ordered a Shadow Ultra on 29 october 2019 and you’re activating 7 november - 10 november this week for Paris. Have i been forgotten ? :joy:

Thanks for your work !

Cheers

B

hello,

I’m in the same situation, I pre ordered my Shadow Infinite on October 30, 2019 and there is no evolution on my account… I’m waiting, but it’s starting to tak a long time now…. 

Thanks.

Regards,

Brittaney from Shadow
Userlevel 6
Badge +4

@Philion @Alésiæ @bardil We don’t have an activation schedule for EU Ultra or Infinite as we are waiting for the new buyer.  Please refer to the blog post and this post here: 

 

A

oOo ok .. It’s a really bad news …
Hope for you you’re gonna find a solution for all of this. I feel like I'm wasting my time, the purchase of pc would me bore profitable and faster :/

L

@Brittaney from Shadow I ordered on December 1. and yet still not activated, even in Amsterdam stands “All Pre-Orders until 9. December are activated, could anyone please explain me this?

H

Wow, why does it take so long to activate your account? I just ordered mine. On April 7th. Just by looking at the replies. I already have a bad feeling about this :/

M

Wow, why does it take so long to activate your account? I just ordered mine. On April 7th. Just by looking at the replies. I already have a bad feeling about this :/

I can tell you from my experience it isn’t bad. I’ve been using Shadow for a few months now and haven’t had any issues. Usually my Shadow is activated a LOT sooner than the estimated time. You have to keep in mind it is supply and demand and they only have so many slots in a datacenter, but I can assure you it is very worth the wait.

Brittaney from Shadow
Userlevel 6
Badge +4

@LordHeron Unfortunately, I don’t have any information for specific Shadow activations.  Please reach out to our support team through your account page for further assistance.

L

@LordHeron Unfortunately, I don’t have any information for specific Shadow activations.  Please reach out to our support team through your account page for further assistance.

Okay, thanks for your time and have a nice evening. :)

 

X

So the Paris activations have gone past my order date now:

Ordered on

01 November 2019

 

Are the dates printed on here made up and I’ve just wasted a year and a half waiting for nothing?

Same here mate... Pré ordered 29 of October 2019, and guess what... Freaking nothing.

Contact the support, they tell you they can't read the future…

Well I'm able to read the past, and most of us are paying to wait the activation, and by reading the present I can tell that most of us are getting sick of the situation…

I mean since I ve subscribed to shadow I could have bought at least a beast of a gaming pc.

 

For me I ll wait a bit more then if nothing happens... Well I ll sell my account as they're not even able to have enough boost for everyone…

 

X

oOo ok .. It’s a really bad news …
Hope for you you’re gonna find a solution for all of this. I feel like I'm wasting my time, the purchase of pc would me bore profitable and faster :/

So much

X

@Brittaney from Shadow I ordered on December 1. and yet still not activated, even in Amsterdam stands “All Pre-Orders until 9. December are activated, could anyone please explain me this?

I explain you.

Full of awesome promises but nothing.

Ask the support, they'll tell you it's cuz of covid, and that they can not read the future…

Best answer ever for a monthly fee. 

X

@Philion @Alésiæ @bardil We don’t have an activation schedule for EU Ultra or Infinite as we are waiting for the new buyer.  Please refer to the blog post and this post here: 

 

Does not mean anything.

So what if a new buyer does not come…

Are all getting our money back from waiting more than a year and a half?

Cuz afterwards I m 100 percent sure, buying a gamer beast would have cost me less than shadow.

 

B

Hi, I pre-ordered a boost(temporary) and ultra in february 2020 and it seems that my order had an issue! Could you please help me?

Reply