06/15 Weekly Post: Shadow Boost Activation Update


Userlevel 5
Badge +4

Hey Team Shadow,

For those of you who have pre-ordered Shadow and are still waiting, know one important thing:
We *still* haven’t forgotten you!

For Week 2 of our new weekly updates here, we’ve made a small edit to what we added last week: “End of Week target”
 

Monitoring the chatter, we noticed that “End of Week” led to the impression that people who had not been activated by Thursday might be activated Friday. The reality is that currently we,

  • Activate Monday through Thursday
  • Beginning at 8am local time each day for each DC
  • And sometimes squeeze in a few extra activations before we finish assessing activation status on Monday to provide this update


Because of this, we’ve changed that last part to be: “Target by next Monday’s update”

It is still effectively our target for our end of the week, but we hope this name change helps clarify any confusion. Looking forward to hearing your feedback!
 

Below is the activation information by datacenter - you can check which datacenter you belong to if you don’t know. 
 

CHICAGO:

If pre-order date is before May 26th:
Activation by end of June

If pre-order date is between May 26th - June 1st:

Activation by July 23rd 2020

If pre-order date is June 1st or later:

Activations starting July 2020

Target by next Monday’s update:
Latest activation has May 1st pre-order date
 

DALLAS:

If pre-order date is before May 26th:
Activation by end of June

If pre-order date is between May 26th - June 1st:

Activation by July 23rd 2020

If pre-order date is June 1st or later:

Activations starting July 2020

Target by next Monday’s update:
Latest activation has April 30th pre-order date
 

NEW YORK:

If pre-order date is before May 26th:
Activation by end of June

If pre-order date is between May 26th - June 1st:

Activation by July 23rd 2020

If pre-order date is June 1st or later:

Activations starting July 2020

Target by next Monday’s update:
Latest activation has May 5th pre-order date

 

CALIFORNIA:

If pre-order date is between May 26th - June 1st:

Activation by June 25th 2020

If pre-order date is June 1st - June 9th:

Activations starting June 2020

If pre-order date is June 10th or later:

Activations starting July 2020

Target by next Monday’s update:
Latest activation has June 8th pre-order date


PARIS:

If pre-order date is before June 10th:
Pre-orders are on track to be delivered late summer
If pre-order date is June 10th or later:

Activations starting October 2020

Target by next Monday’s update:
Latest activation has April 6th pre-order date

 

AMSTERDAM:

If pre-order date is before June 10th:

Activations starting July 2020

If pre-order date is June 10th or later:

Activations starting July 2020

Target by next Monday’s update:
Latest activation has May 10th pre-order date


To learn what “Activation” means and what it takes to activate your Shadow, check out this informational post:
https://forum.shadow.tech/activation-account-billing-31/activation-58


This topic has been closed for comments

77 replies

Userlevel 2
Badge

Can someone please tell me when UK will be able to play. I don't k ow if our servers are in Paris or Amsterdam, or just in England but I really want to be able to play games with my friends. Thank you

Userlevel 4
Badge +4

Please visit us at our new home, https://shdw.me/activation_updates, for the latest on Shadow Boost Activation. If you should have been activated based on the timelines below, please contact support via the account page.