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08/10 Weekly Post: Shadow Boost Activation Update

  • 10 August 2020
  • 52 replies
  • 8649 views

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Hey #TeamShadow,
 

Welcome to the weekly activation update!

This week we’ve made another change to the update’s formatting. Specifically, we've changed the wording in these updates from “Activation in <Month Year>” to now, “Activation by end of <Month Year>”. This should help clarify that you will receive access to your Shadow by the end of the month promised, and that we are not waiting until the month promised to you to activate your Shadow.

 

As noted in the comments and general feedback from last week, we had some unfortunate shuffling with the information for our Paris datacenter. We’ve clarified below that users who pre-ordered for Paris on or before May 13th were not impacted by the previously communicated delay, and so shouldn’t have received an email when they were sent.  

 

Amsterdam is making headway catching up on delayed activations, and Chicago is steadily moving along but working through a spike in volume of pre-orders on July 22nd (details below).

 

Thank you for your continued patience as you wait for your Shadow!
 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

 

CHICAGO:

Activations this week:

July 21st - July 21st* 

If pre-order date is between July 21st - July 30th:

Activation by end of August 2020 

If pre-order date is July 30th or later:

Activation by end of October 2020

 

*Due to the spike in volume of pre-orders on July 22nd, some but not all July 22nd pre-orders will be activated this week. We are communicating July 21st to not provide the wrong expectations for those July 22nd pre-orders that will not be activated this week.

 

TEXAS:

Activations this week:
July 23rd - July 30th

If pre-order date is July 30th or later:

Activation by end of September 2020

 

NEW YORK:

Activations this week:

June 10th - June 16th

If pre-order date is between June 16th - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020

If pre-order date is July 30th or later:
Activation by end of November 2020


 

SANTA CLARA:

Activations this week:

July 24th - July 27th

If pre-order date is July 27th or later:

Activation by end of September 2020

 


PARIS:
Activations this week:

May 3rd - May 5th
If pre-order is between May 5th - May 13th:
Activation by end of August 2020 (correction from last week)

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 (after May 13rd - June 10th pre-orders)

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is July 30th or later:
Activation by end of December 2020
 

 

AMSTERDAM:

Activations this week:
June 11th - June 26th

If pre-order date is between June 26th - July 1st:

Activation by end of August 2020 (delayed from July 2020)

If pre-order date is between July 1st to July 22nd:

Activation by end of August 2020 (after June 26th - July 1st pre-orders)

If pre-order date is July 22nd - July 29th:

Activation by end of September 2020

If pre-order date is July 29th - July 30th:
Activation by end of October 2020
If pre-order date is July 30th or later:
Activation by end of November 2020

 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58

 


52 replies

It don’t matter what I’m looking at. If I purchased on the 4th my order comes b4 some1 who ordered on the 22nd idgaf where they live. 

That’s not how shipping works though lol. You order in batches. Nobody is shipping one piece of hardware to a data center to provision for someone. They come in a chunk and are provisioned accordingly. And shipping to various places has different challenges. But if you’re so mad bro you can cancel ;)

I’ve been waiting since June 20th and I am hoping I’ll be activated this week while my friend who ordered on the same day got activated 3 weeks ago in a different data center. It’s the name of the game. 

WOW…… 

 

If pre-order date is between June 16th - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

 

especificamente BY end of September.... so probably October, November or December with luck....

 

This is disappoint

 

:(

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