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08/10 Weekly Post: Shadow Boost Activation Update

  • 10 August 2020
  • 52 replies
  • 8649 views

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Hey #TeamShadow,
 

Welcome to the weekly activation update!

This week we’ve made another change to the update’s formatting. Specifically, we've changed the wording in these updates from “Activation in <Month Year>” to now, “Activation by end of <Month Year>”. This should help clarify that you will receive access to your Shadow by the end of the month promised, and that we are not waiting until the month promised to you to activate your Shadow.

 

As noted in the comments and general feedback from last week, we had some unfortunate shuffling with the information for our Paris datacenter. We’ve clarified below that users who pre-ordered for Paris on or before May 13th were not impacted by the previously communicated delay, and so shouldn’t have received an email when they were sent.  

 

Amsterdam is making headway catching up on delayed activations, and Chicago is steadily moving along but working through a spike in volume of pre-orders on July 22nd (details below).

 

Thank you for your continued patience as you wait for your Shadow!
 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

 

CHICAGO:

Activations this week:

July 21st - July 21st* 

If pre-order date is between July 21st - July 30th:

Activation by end of August 2020 

If pre-order date is July 30th or later:

Activation by end of October 2020

 

*Due to the spike in volume of pre-orders on July 22nd, some but not all July 22nd pre-orders will be activated this week. We are communicating July 21st to not provide the wrong expectations for those July 22nd pre-orders that will not be activated this week.

 

TEXAS:

Activations this week:
July 23rd - July 30th

If pre-order date is July 30th or later:

Activation by end of September 2020

 

NEW YORK:

Activations this week:

June 10th - June 16th

If pre-order date is between June 16th - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020

If pre-order date is July 30th or later:
Activation by end of November 2020


 

SANTA CLARA:

Activations this week:

July 24th - July 27th

If pre-order date is July 27th or later:

Activation by end of September 2020

 


PARIS:
Activations this week:

May 3rd - May 5th
If pre-order is between May 5th - May 13th:
Activation by end of August 2020 (correction from last week)

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 (after May 13rd - June 10th pre-orders)

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is July 30th or later:
Activation by end of December 2020
 

 

AMSTERDAM:

Activations this week:
June 11th - June 26th

If pre-order date is between June 26th - July 1st:

Activation by end of August 2020 (delayed from July 2020)

If pre-order date is between July 1st to July 22nd:

Activation by end of August 2020 (after June 26th - July 1st pre-orders)

If pre-order date is July 22nd - July 29th:

Activation by end of September 2020

If pre-order date is July 29th - July 30th:
Activation by end of October 2020
If pre-order date is July 30th or later:
Activation by end of November 2020

 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58

 


52 replies

WOW…… 

 

If pre-order date is between June 16th - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

 

especificamente BY end of September.... so probably October, November or December with luck....

 

This is disappoint

 

:(

It don’t matter what I’m looking at. If I purchased on the 4th my order comes b4 some1 who ordered on the 22nd idgaf where they live. 

That’s not how shipping works though lol. You order in batches. Nobody is shipping one piece of hardware to a data center to provision for someone. They come in a chunk and are provisioned accordingly. And shipping to various places has different challenges. But if you’re so mad bro you can cancel ;)

I’ve been waiting since June 20th and I am hoping I’ll be activated this week while my friend who ordered on the same day got activated 3 weeks ago in a different data center. It’s the name of the game. 

It don’t matter what I’m looking at. If I purchased on the 4th my order comes b4 some1 who ordered on the 22nd idgaf where they live. 

Absolutely BS. I ordered on July 4th n y’all are doing July 22nd activations. That’s bull shit like straight bull shit. Take people’s money for what? I knew I should of just dropped the 800 on a new PC. 

You sure you’re looking at the right data center or picked the right one? Have you tried logging into your shadow client?

Absolutely BS. I ordered on July 4th n y’all are doing July 22nd activations. That’s bull shit like straight bull shit. Take people’s money for what? I knew I should of just dropped the 800 on a new PC. 

Userlevel 2

I'm sure that there is probably a very good reason behind it, but I am struggling to understand why the whole of the UK is assigned to the Paris DC, instead of being spread between Paris and Amsterdam? I mean, a lot of the UK is closer to Amsterdam than Paris and areas that aren't (for example me at 283 miles vs 325 miles), could stay on the Paris DC, or move over to Amsterdam for a minimal impact to performance, so spreading activation lead times. Sorry for moaning, but I am currently 1 month into a 4-5 month wait and don't see why it needs to be like that? 

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So I ordered mine on June 20th for the New York servers and so I’m assuming that my activation is next week, correct?

Does anyone have problem to login in their shadow? 

My shadow stops at about 80% when I start it and don’t continue to load. 

Does anyone else has these problems?

 

Ordered 27th of June (Amsterdam) activated 2 days ago. So far very impressive worth the wait. Now need to wait till the extra storage is available again and looking forward. Any ideas when the storage will be available in Amsterdam to order again?

My Paris May 7th pre-order is now activated!! So far so good!! Thanks toall at Shadow PC; this is the future of computing for many, including me!!!

Hi, I ordered my shadow on July 1st my data center is New York I was just wondering if my shadow would be activated any time in august?

only 2 days for Paris, crazy...

How long will it take to get my account activate cause when I bought it, It said September, now it say October and i don’t believe it will take that long since i live in California. 

We don’t have exact dates available but generally speaking California is one of our lowest activation wait times right now. We activate ahead of our promised delivery dates whenever we can, and have pushed to more conservative dates based on the unfortunate recent delays. 

California and NY and more with lowest activation :/

delayed from August to September and counting…. I guess before the end of 2020…. disappointing

 

Why does it take so long :(

 

June 10-16 activations this week, I preordered June 18.. 2 days after that cut off. Is it really gonna take untill (end of September) for 2 more days? Lol. Starting to grow impatient, I brought a lot of controllers to use with shadow back in July (my initial estimate) 

Userlevel 5
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How long will it take to get my account activate cause when I bought it, It said September, now it say October and i don’t believe it will take that long since i live in California. 

We don’t have exact dates available but generally speaking California is one of our lowest activation wait times right now. We activate ahead of our promised delivery dates whenever we can, and have pushed to more conservative dates based on the unfortunate recent delays. 

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for New York:

Activations this week:

June 10th - June 16th

 

Does that mean you are caught up to the 10th?  If I pre-ordered before the 10th and I wasn’t activated last week, then I was missed or there’s a problem?  I was so excited based on last week’s estimate … but now I’m concerned.

Hey Sponge, yes if you’ve pre-ordered for the New York datacenter on a date that’s before June 10th (our starting point for this week at that datacenter), then please contact support via your account page so they can investigate.

I’m a little disappointed. I kinda hoped that Amsterdam would get to the July Activations next week 😕 (Although I expected to be pushed back to september, sooooo yay I guess?)

But they are getting to the July activations next week. They’ve done 15 days this week, so how wouldn’t they?

Userlevel 1

So i pre order shadow boost in may 22 in paris datacenter, and now you are tellyng me is going to pushover 2 more months? (Probaly because is august, vacations and etc). I’m sorry but is a bit unceptable, we a understand when was the peak of COVID-19. But now…. You are doing 2 days of activation in one week. Something need to be wrong in Paris for such a big delay. Because one week was on track and now is 2 months late?????

Hello I pre-ordered Shadow Boost on July 30...im from California and was checking the status of the activation it says til October? Does it really take 2 months to get shadow activated?

Currently the activation time varies by datacenter, but each individual Shadow does not take months to build. We’ve shared some insights into the meaning of “Activation” in this post.

 

Due to a few recent unfortunate delays in Shadow Boost activations, we’ve switched to more conservative assessments for activation delivery dates.

Thank you! I hope to get it soon

How long will it take to get my account activate cause when I bought it, It said September, now it say October and i don’t believe it will take that long since i live in California. 

Hope Chicago gets connected so Missouri can start trying some fivem been waiting forever lol hope all is going well.

for New York:

Activations this week:

June 10th - June 16th

 

Does that mean you are caught up to the 10th?  If I pre-ordered before the 10th and I wasn’t activated last week, then I was missed or there’s a problem?  I was so excited based on last week’s estimate … but now I’m concerned.

Erf...order on May 21st for delivery in October :/

But still no maj in the Shadow panel...

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