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08/24 Weekly Post: Shadow Boost Activation Update

  • 24 August 2020
  • 61 replies
  • 16648 views

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👋 Update 08/31:

Hey all, we ran into hiccups that unfortunately prevented us from providing the weekly update today. You can expect the update in full tomorrow, and we appreciate your patience in the meantime.

-Ryan




Hey #Team-

Brow furling, Ryan scrunches his nose and looks at his left foot. He grips the base of his black and white sneaker, and with a momentary struggle removes it. Sand furiously dumps onto the floor.

Let’s try that again.

Hey #TeamShadow,

Back from Shadow Island, I’m excited to welcome you to this week’s activation update!

For this week, unfortunately some users promised August 2020 for Chicago and Amsterdam will have their activation delayed to early September 2020. We’re sorry for this, and impacted users should receive an email by the end of the week with confirmation of their new delivery date. We’ll provide final details in next week’s update too.

Our team continues their work on stability for the Texas datacenter in preparation for September 2020 activations and New York is making it’s way through the backlog, all while California and Paris move along at relatively steady paces.
 

Thank you for your continued patience as you wait for your Shadow!  
 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 


 

CHICAGO:

Activations this week:

July 22nd - July 24th

If pre-order date is between July 24th - July 30th:

Activation by end of August 2020* 

If pre-order date is July 30th or later:

Activation by end of October 2020

 

*some users that pre-ordered between July 24th - July 30th will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.

 

TEXAS:

Activations this week:
All activations for August 2020 have been fulfilled! Our team is working on the datacenter’s stability, and delivery is on track for September 2020 orders.

If pre-order date is July 30th or later:

Activation by end of September 2020

 

NEW YORK:

Activations this week:

June 24th - July 2nd

If pre-order date is between July 2nd - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020

If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020


 

SANTA CLARA:

Activations this week:

August 1st - August 8th

If pre-order date is August 8th or later:

Activation by end of September 2020

 


PARIS:
Activations this week:

May 8th - May 14th

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:

Activation by end of February 2021

 

 

AMSTERDAM:

Activations this week:
July 11th - July 20th

If pre-order date is between July 20th to July 22nd:

Activation by end of August 2020* 

If pre-order date is between July 22nd - July 29th:

Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020
If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020

*some users that pre-ordered between July 20th - July 22nd will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.



To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58


This topic has been closed for comments

61 replies

Thanks for the update!

I'm in the UK, and just ordered a couple of days ago, and given that I received an estimated activation date of February 2021, I assume I'm assigned to the Paris data centre. My question was whether I'm able to choose to switch to the Amsterdam data centre as their lead time is two months less. Is this possible, either through self-selection or by the admins? 

Userlevel 2

IM GETTING ACTIVATED THIS WEEK LETS GOOOO

Userlevel 1

Hello, today my pre-order went to the subscription area in my account. Now it says „waiting for activation“. I ordered on 20th July. 
The Post says that there are a few delays by 20th but not all of this day. When the Pre-Order already went to subscription, is it also possible to be delayed to late September? 
„my“ datacenter is Amsterdam..

Will the Texas server begin activations again starting next week?

As a resident of Portland, OR I'm going to be in the Santa Clara batch, huh?

Hoping that "by the end of September" treats me well.

Thank you for the updates.

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Thanks for the update!

You’re welcome!

 

I'm in the UK, and just ordered a couple of days ago, and given that I received an estimated activation date of February 2021, I assume I'm assigned to the Paris data centre. My question was whether I'm able to choose to switch to the Amsterdam data centre as their lead time is two months less. Is this possible, either through self-selection or by the admins? 

Hey Jack, you’re correct that you’ll be connecting to our Paris data center based on your UK location. We don’t offer a way to transfer between datacenters at this time.

Userlevel 5
Badge +4

IM GETTING ACTIVATED THIS WEEK LETS GOOOO

WOOOO!!
 

Hello, today my pre-order went to the subscription area in my account. Now it says „waiting for activation“. I ordered on 20th July. 
The Post says that there are a few delays by 20th but not all of this day. When the Pre-Order already went to subscription, is it also possible to be delayed to late September? 
„my“ datacenter is Amsterdam..

Hey Alrasch, any change in the account page does not reflect whether you’ll be impacted by the delays. That will be confirmed by the end of the week, and in general all of the delayed activations should be done very early in September.
 

Will the Texas server begin activations again starting next week?

Hey Dav_rich, we’ll confirm yes or no in next week’s update.

 

As a resident of Portland, OR I'm going to be in the Santa Clara batch, huh?

Hoping that "by the end of September" treats me well.

Thank you for the updates.

That’s correct! I hope so too ;)

I really hope I get activated this week or next week :pensive:

Hey, I saw people who said they were in the New York datacenter being activated. They had ordered on June 28th, 4 days ahead of the weekly goal. This was last week. Is New York ahead of schedule, or was this an isolated situation?

Hello! 

I ordered on 14 July, Germany, so Amsterdam Server. It should be activated this week, however, on ”My Orders” it switched to November.. It previously was August..

Userlevel 2

Hi Ryan.

Thanks for the update, nice to see that the Paris server has picked up the pace a little, compared to last week. 

Just a heads up, last week's update is still pinned in news and announcements, would you be able to switch it over for this one? 

Cheers.

Is is possible to get any of these dates lowered and to get any subscription earlier?

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Is is possible to get any of these dates lowered and to get any subscription earlier?

No. Be patient.

How would I know which datacenter I’m being setup for? I’m in Minnesota, so I’m assuming that I’ll be setup in Chicago?

Hey #Team-

Brow furling, Ryan scrunches his nose and looks at his left foot. He grips the base of his black and white sneaker, and with a momentary struggle removes it. Sand furiously dumps onto the floor.

Let’s try that again.

Hey #TeamShadow,
 

Back from Shadow Island, I’m excited to welcome you to this week’s activation update!

For this week, unfortunately some users promised August 2020 for Chicago and Amsterdam will have their activation delayed to early September 2020. We’re sorry for this, and impacted users should receive an email by the end of the week with confirmation of their new delivery date. We’ll provide final details in next week’s update too.

Our team continues their work on stability for the Texas datacenter in preparation for September 2020 activations and New York is making it’s way through the backlog, all while California and Paris move along at relatively steady paces.
 

Thank you for your continued patience as you wait for your Shadow!  
 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

 

CHICAGO:

Activations this week:

July 22nd - July 24th

If pre-order date is between July 24th - July 30th:

Activation by end of August 2020* 

If pre-order date is July 30th or later:

Activation by end of October 2020

 

*some users that pre-ordered between July 24th - July 30th will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.

 

TEXAS:

Activations this week:
All activations for August 2020 have been fulfilled! Our team is working on the datacenter’s stability, and delivery is on track for September 2020 orders.

If pre-order date is July 30th or later:

Activation by end of September 2020

 

NEW YORK:

Activations this week:

June 24th - July 2nd

If pre-order date is between July 2nd - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020

If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020


 

SANTA CLARA:

Activations this week:

August 1st - August 8th

If pre-order date is August 8th or later:

Activation by end of September 2020

 


PARIS:
Activations this week:

May 8th - May 14th

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:

Activation by end of February 2021

 

 

AMSTERDAM:

Activations this week:
July 11th - July 20th

If pre-order date is between July 20th to July 22nd:

Activation by end of August 2020* 

If pre-order date is between July 22nd - July 29th:

Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020
If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020

*some users that pre-ordered between July 20th - July 22nd will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.



To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58

This Is a Great Update, But i’d like to know, I got mine back in july 2020 awaiting activation. 2 months have past, and still no updates, Around how long will it take for them to activate you.

 

It Said you can still use shadow in Florida.

Userlevel 5
Badge +4

Hi Ryan.

Thanks for the update, nice to see that the Paris server has picked up the pace a little, compared to last week. 

Just a heads up, last week's update is still pinned in news and announcements, would you be able to switch it over for this one? 

Cheers.

Switched! Thanks for catching that.

 

This Is a Great Update, But i’d like to know, I got mine back in july 2020 awaiting activation. 2 months have past, and still no updates, Around how long will it take for them to activate you.

 

It Said you can still use shadow in Florida.

For Florida you’ll be connecting to the New York datacenter, which pre-orders made in July 2020 for New York were delayed to a delivery by end of September 2020 generally speaking.

Userlevel 5
Badge +4

How would I know which datacenter I’m being setup for? I’m in Minnesota, so I’m assuming that I’ll be setup in Chicago?

You’re correct in that it’s Chicago, which you can reference here in the future if need be.

Then what happened to mine?? I ordered in July, and it said I was getting it in September. Now it says NOVEMBER? No one said that in the update

I am waiting for my shadow activation it said  September 2020 now it changed to November 2020 why do i have to wait that long i need it now please? 

@RyanFromShadow I am waiting too activation in servers of amsterdam it said september but how these week or next week please for a update my abo is at 23.july to ordered please i wating over 1 months and your work is excellent keep it up:)

Userlevel 1

@RyanFromShadow I am waiting too activation in servers of amsterdam it said september but how these week or next week please for a update my abo is at 23.july to ordered please i wating over 1 months and your work is excellent keep it up:)

Hey Kemusti, 

habe auf Deiner Seite gesehen, dass du Deutsch sprichst. Laut des Posts werden Vorbestellungen vom 23.07. Ende September aktiviert. Das geht alles nacheinander. Früher wird es wohl nicht..

Danke verstehe muss mich also noch gedulden:)

I got a email yesterday saying that my order was delayed untill september. I find that strange because i placed my order on july 21st. So when looking at this latest update on activation, 21st of july would still be activated in August…..
@RyanFromShadow can you confim i will be activated in august or september?

 

EDIT: Sorry didn't read the starting post correctly. Some customers that ordered between july 20th en 22th have been pushed back to early september…. :-(

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Our team continues their work on Paris move along at relatively steady paces.
 

PARIS:
Activations this week:

May 8th - May 14th

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:

Activation by end of February 2021

 

 

 

Hi Teamshadow, I ordered from Paris Datacenter on June 9th, 2020. until barely it said on my account page: Available from August 2020.

But today it says: Available from: Date not available.

But according to your weekly status updates I shouldn't be activated until the end of September or October?

Could you please help me?

Thanks in advance!